:Professional practioners at all levels who aspire to broaden and raise the level of their Supply Chain skill sets in the topics listed below.
课程收益:
To provide participants with an overall understanding of world class practices for Inventory Management, Negotiations, Effective Communications, Cost Savings and Supplier Management. Each of the five topic will include at least one real world case study.
课程大纲
Day 1 I. Inventory Control Definition of Inventory Push VS Pull systems ABC analysis Transportation (in transit) Cost of Goods Sold Inventory classifications Raw materials (production) In-process goods Finished goods Maintenance repair and operating (indirect Inventory Management Systems Vendor managed inventory Consignment Inventory turnover rate/investment Turnover rate = Cost of goods sold Inventory value II. Negotiations Four Phases of Negotiations Fact finding The recess Narrow the differences Agreement Negotiator Traits Planning skill Ability to think clearly under stress Analytical Logical Willing to compromise Buyer´´s role Facilitator Subject Matter Expert Ensure fairness (Win-Win) Team Leader Some Do´´s and Don´´ts Give yourself room to negotiate Get something for everything you give Give concessions that give nothing away Don´´t be afraid to say no Buyers negotiate to obtain A fair and reasonable total cost Required quantities and quality On time performance Negotiation considerations Competition Price, quality and service Production service capabilities Specs clarity and compliance Strategic alliance Negotiation objectives Fair and reasonable total cost Performance that meets/exceeds expectations Specification conformance Win-Win Key negotiation elements Negotiation philosophies Win - Win Lose - Lose Why most negotiations fail Negotiation Tactics You have more power than you think! Day 2 III. Effective Communications- Objective is to provide participants with the ability to: Capitalize on personal style for more effective communication. Describe the impact of body language and voice tones on communication. Explain the effective use of office communication tools such as the telephone and email. Rephrase blunt language to achieve results without offending anyone. List strategies for dealing with difficult behaviors. Demonstrate how to deliver constructive feedback and how to politely disagree. Develop an action plan to improve communication skills Topics: Dealing with Communication elements Cross-Cultural Communication Dealing with Difficult People Business Etiquette Listening Skills Communication Skills for Managers Presentation Skills Business Writing Communication Skills Negotiation Skills Sales Conflict Resolution What Is Diplomacy Building Personal Credibility It´´s Not What You Say Communication tools: Voicemail, Email, Memos
培训师介绍
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials, Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and Information Systems. International business experience spans nine countries in the Far East, five countries in Europe, as well as Mexico and Canada.
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培训受众:
课程收益:
课程大纲
I. Inventory Control
Definition of Inventory
Push VS Pull systems
ABC analysis
Transportation (in transit)
Cost of Goods Sold
Inventory classifications
Raw materials (production)
In-process goods
Finished goods
Maintenance repair and operating (indirect
Inventory Management Systems
Vendor managed inventory
Consignment
Inventory turnover rate/investment
Turnover rate = Cost of goods sold
Inventory value
II. Negotiations
Four Phases of Negotiations
Fact finding
The recess
Narrow the differences
Agreement
Negotiator Traits
Planning skill
Ability to think clearly under stress
Analytical
Logical
Willing to compromise
Buyer´´s role
Facilitator
Subject Matter Expert
Ensure fairness (Win-Win)
Team Leader
Some Do´´s and Don´´ts
Give yourself room to negotiate
Get something for everything you give
Give concessions that give nothing away
Don´´t be afraid to say no
Buyers negotiate to obtain
A fair and reasonable total cost
Required quantities and quality
On time performance
Negotiation considerations
Competition
Price, quality and service
Production service capabilities
Specs clarity and compliance
Strategic alliance
Negotiation objectives
Fair and reasonable total cost
Performance that meets/exceeds expectations
Specification conformance
Win-Win
Key negotiation elements
Negotiation philosophies
Win - Win
Lose - Lose
Why most negotiations fail
Negotiation Tactics
You have more power than you think!
Day 2
III. Effective Communications- Objective is to provide participants with the ability to:
Capitalize on personal style for more effective communication.
Describe the impact of body language and voice tones on communication.
Explain the effective use of office communication tools such as the telephone and email.
Rephrase blunt language to achieve results without offending anyone.
List strategies for dealing with difficult behaviors.
Demonstrate how to deliver constructive feedback and how to politely disagree.
Develop an action plan to improve communication skills
Topics:
Dealing with Communication elements
Cross-Cultural Communication
Dealing with Difficult People
Business Etiquette
Listening Skills
Communication Skills for Managers
Presentation Skills
Business Writing
Communication Skills
Negotiation Skills
Sales
Conflict Resolution
What Is Diplomacy
Building Personal Credibility
It´´s Not What You Say
Communication tools: Voicemail, Email, Memos
培训师介绍
responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,
Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and
Information Systems. International business experience spans nine countries in the Far
East, five countries in Europe, as well as Mexico and Canada.
本课程名称： Purchasing Strategies&Performance Results采购策略和绩效评估
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