Internationalization starts from acceptance of the other party’s culture
II. 会讲英语不等于有国际性思维
Speaking English is not equal to have international understanding
III. 了解中西方文化的差异
Differences of Chinese and western cultures
中西方思维方式的差异
Differences between Chinese and western thinking mode
中西方对财富观认识的差异
Difference between Chinese and western understanding of wealth view
中西方不同的饮食文化
Catering culture of Chinese and western
中西方对听到赞美时回应的差异
Different response to hear praise
中西方对“老”的感受差异
Differences of the feelings of the old
爱用叠词的中国人和忌讳使用叠词的美国人
About reiterative
中西方对准时标准的差异
About punctuality
H. 中西方对守次序标准的差异
About standards of orderliness
IV. 了解沟通对象的不同文化背景
A. 欧洲 Europe
B. 美国、加拿大 USA and Canada
C. 中东 the Middle East
D. 日韩 Japan and South Korea
E. 东南亚 Southeast Asia
F. 印度 India
V. 宗教信仰与忌讳
Religious beliefs and taboos
A.基督教与天主教 Christianity and Catholicism
B.伊斯兰教 Islam
C. 佛教 Buddhism
VI. 非语言的涉外沟通:面部表情、身体语言、交谈距离和眼神接触。
Non-verbal communication : Facial expressions, body language, body distance and eye contact.
二、 做个国际沟通达人—跨文化沟通的艺术
Be an international communication expert - the art of cross-cultural communication
I. 4D沟通风格及其优势
4D communication style and its advantages
II. 诊断测试：《沟通风格之知己知彼》
Diagnostic test: knowing your own communication style
III. 4D代表着四种领导力策略，培养（绿色）、包容（黄色）、展望（蓝色）、指导（橙色）。
4D stands for four leadership strategies, cultivation (green), inclusion (yellow), outlook (blue), guidance(orange).
IV. 案例&小组讨论四种风格沟通策略：《如何与不同风格的人沟通》
Case & Discuss about four styles ofcommunication strategies:
Howto communicate with people of different styles
三、 在国际商务宴会上游刃有余
Foreign business banquets
1、赴宴礼仪The party etiquette
A. 赴宴前的准备
Preparation before the party
B. 赴宴中的礼仪
Etiquette at a dinner party
“准时晚到制”、到达、入座、宴席开始、告辞
Being on time or late, when arrive, have aseat and dinner starts and how to say goodbye.
C. 宴会上的宠儿：世界顶级奢侈品牌介绍
Favorite at the banquet: introduction to the world's top luxury brands
2、西餐礼仪 Western etiquette
A. 桌位：女主人为尊 Table: the hostess is honored
B. 餐桌禁忌 Table taboo
C. 餐具的摆放和运用 Place and usetableware
D. 上菜次序 Serving order
E. 优雅就餐姿势Elegant dining posture
3、品酒礼仪 Wine etiquette
A. 望问品忆四部曲 Four steps to taste wine
B. 祝酒礼仪 Toast etiquette
C. 饮用葡萄酒顺序 Drinking order ofwine
D. 法国葡萄酒的分级系统French wine classificationsystem
E. 法国葡萄酒三大产区和名庄
Three major French wine regions and famous chateaux
4、咖啡礼仪 Coffee etiquette
A. 咖啡杯的使用
Use of coffee cups
B. 喝咖啡时的礼仪细节
The etiquette details of drinking coffee
5、自助餐的取菜次序和禁忌
The order and taboos of the buffet
四、 结束语
Conclusion
培训师介绍
ITS(上海国际培训学会)常委兼国际外联部部长 Member of the Standing Committee & Director of International Liaison Department of ITS (Shanghai International Training Society) • 上海外国语大学英语语言文学专业 博士 Ph. D. of English Language and Literature (SISU) • 英国在华国际培训师协会(BITAC) 会员 Member of British International Trainers Association for China • 国家电网职工教育专业 高级讲师 Senior Lecturer of Personnel Education Qualified by State Grid Corporation of China • 澳大利亚TAE教师证 Australian TAE teacher certificate •澳大利亚Deakin University TESOL资质(国际英语教师资格) TESOL certificate （Deakin University of Australia） • 美国培颂能(全球) 授证讲师 Certified Trainer, Persona Global (USA) • 美国4D领导力 授证讲师 Certified Trainer of 4D Leadership (USA)
你实际购买的价格
付款时最多可用0淘币抵扣0元现金
购买成功后，系统会给用户帐号返回的现金券
课程介绍 评价详情(0)
培训受众:
课程收益:
2、 找准自身存在的问题，学会正确运用跨文化商务沟通的技巧和方法。
3、 通过全面的教学设计，制定操作性强的“个人定制行动方案”，变身充满魅力的职场沟通达人。
课程大纲
一、 国际化贵在相互尊重—始于文化的沟通
Internationalization（cultural communication） values mutual respect
I. 迈向国际化从接纳对方文化开始
Internationalization starts from acceptance of the other party’s culture
II. 会讲英语不等于有国际性思维
Speaking English is not equal to have international understanding
III. 了解中西方文化的差异
Differences of Chinese and western cultures
Differences between Chinese and western thinking mode
Difference between Chinese and western understanding of wealth view
Catering culture of Chinese and western
Different response to hear praise
Differences of the feelings of the old
About reiterative
About punctuality
H. 中西方对守次序标准的差异
About standards of orderliness
IV. 了解沟通对象的不同文化背景
A. 欧洲 Europe
B. 美国、加拿大 USA and Canada
C. 中东 the Middle East
D. 日韩 Japan and South Korea
E. 东南亚 Southeast Asia
F. 印度 India
V. 宗教信仰与忌讳
Religious beliefs and taboos
A.基督教与天主教 Christianity and Catholicism
B.伊斯兰教 Islam
C. 佛教 Buddhism
VI. 非语言的涉外沟通:面部表情、身体语言、交谈距离和眼神接触。
Non-verbal communication : Facial expressions, body language, body distance and eye contact.
二、 做个国际沟通达人—跨文化沟通的艺术
Be an international communication expert - the art of cross-cultural communication
I. 4D沟通风格及其优势
4D communication style and its advantages
II. 诊断测试：《沟通风格之知己知彼》
Diagnostic test: knowing your own communication style
III. 4D代表着四种领导力策略，培养（绿色）、包容（黄色）、展望（蓝色）、指导（橙色）。
4D stands for four leadership strategies, cultivation (green), inclusion (yellow), outlook (blue), guidance(orange).
IV. 案例&小组讨论四种风格沟通策略：《如何与不同风格的人沟通》
Case & Discuss about four styles ofcommunication strategies:
Howto communicate with people of different styles
三、 在国际商务宴会上游刃有余
Foreign business banquets
1、赴宴礼仪The party etiquette
A. 赴宴前的准备
Preparation before the party
B. 赴宴中的礼仪
Etiquette at a dinner party
“准时晚到制”、到达、入座、宴席开始、告辞
Being on time or late, when arrive, have a seat and dinner starts and how to say goodbye.
C. 宴会上的宠儿：世界顶级奢侈品牌介绍
Favorite at the banquet: introduction to the world's top luxury brands
2、西餐礼仪 Western etiquette
A. 桌位：女主人为尊 Table: the hostess is honored
B. 餐桌禁忌 Table taboo
C. 餐具的摆放和运用 Place and usetableware
D. 上菜次序 Serving order
E. 优雅就餐姿势Elegant dining posture
3、品酒礼仪 Wine etiquette
A. 望问品忆四部曲 Four steps to taste wine
B. 祝酒礼仪 Toast etiquette
C. 饮用葡萄酒顺序 Drinking order ofwine
D. 法国葡萄酒的分级系统French wine classificationsystem
E. 法国葡萄酒三大产区和名庄
Three major French wine regions and famous chateaux
4、咖啡礼仪 Coffee etiquette
A. 咖啡杯的使用
Use of coffee cups
B. 喝咖啡时的礼仪细节
The etiquette details of drinking coffee
5、自助餐的取菜次序和禁忌
The order and taboos of the buffet
四、 结束语
Conclusion
培训师介绍
Member of the Standing Committee & Director of International Liaison Department of ITS (Shanghai International Training Society)
• 上海外国语大学英语语言文学专业 博士
Ph. D. of English Language and Literature (SISU)
• 英国在华国际培训师协会(BITAC) 会员
Member of British International Trainers Association for China
• 国家电网职工教育专业 高级讲师
Senior Lecturer of Personnel Education Qualified by State Grid Corporation of China
• 澳大利亚TAE教师证
Australian TAE teacher certificate
•澳大利亚Deakin University TESOL资质(国际英语教师资格)
TESOL certificate （Deakin University of Australia）
• 美国培颂能(全球) 授证讲师
Certified Trainer, Persona Global (USA)
• 美国4D领导力 授证讲师
Certified Trainer of 4D Leadership (USA)
本课程名称： 跨文化交流
查看更多：其它内训课