TTT国际职业培训师标准教程认证班

一、       知己明训：角色认知与训练理念

1.       培训目标

1)      目标来源

                                i.           组织期待

                              ii.           学员需求

2)      目标类型

                                i.           态度类：解决观念问题

                              ii.           技能类：缩短表现差距

                             iii.           知识类：弥补认知缺口

3)      目标实现

                                i.           讲清楚

                              ii.           听明白

                             iii.           记得住

                             iv.           做得到

2.       课堂训练核心

1)      训练主体：学员有悟

                                i.           以问题为线索

                              ii.           以反应为依据

                             iii.           以已知求未知

2)      训练主导：讲师善化

                                i.           以有向导无向

                              ii.           以有备导无备

                             iii.           以有序导无序

3)      训练主场：课堂响应

                                i.           具备场意识

                              ii.           找到场感觉

                             iii.           达成场控制

3.       教学形式和方法

1)      讲授式

                                i.           讲述法

                              ii.           讲解法

                             iii.           讲演法

                             iv.           讲授法

2)      探究式

                                i.           问答法

                              ii.           研讨法

                             iii.           反串法

3)      训练式

                                i.           体验

                              ii.           实操

                             iii.           反馈

4.       关键关系

1)      理论与实践

                                i.           概念：心法与手法

                              ii.           关联：指引与印证

                             iii.           误区：抽象与局限

                             iv.           方向：心中有数，手上有术

2)      固定与灵活

                                i.           概念：明线与暗线

                              ii.           关联：包含与构成

                             iii.           误区：刻板与分散

                             iv.           方向：做厚讲薄，定活两便

3)      内容与形式

                                i.           概念：主线与辅线

                              ii.           关联：轻重与多少

                             iii.           误区：枯燥与空洞

                             iv.           方向：粗枝大叶，妙趣横生

5.       核心理念

1)      首善：请注意

                                i.           结构化设计

a)      架构关系树

b)      进程时间线

c)       单元价值点

                              ii.           准备和改善

a)      设计好

b)      预备够

c)       演练熟

d)      控制住

e)      演示足

2)      区分：是这样

                                i.           辨别

a)      辨问题明目标

b)      辨对象明需求

c)       辨角度明观点

                              ii.           C.A.S.S.模型

3)      对接：我发现

                                i.           对接层次

a)      换位思考

b)      尊重差异

c)       投其所好

                              ii.           对接思路

a)      盖帽：框概念

b)      搭边：找共性

4)      乐从：有道理

                                i.           不同不等于不好

                              ii.           乐从不等于盲从

5)      感召

6)      分享

6.       职业能力

1)      三重职业角色

                                i.           编剧：课程设计者

                              ii.           导演：活动组织者

                             iii.           演员：内容表达者

2)      八类标准技能

                                i.           课堂呈现

                              ii.           答疑解惑

                             iii.           训练指导

                             iv.           促动引导

                              v.           点评反馈

                             vi.           自控控场

                            vii.           内容开发

                          viii.           教学设计

3)      六种专业素养

                                i.           表达力

                              ii.           挑战力

                             iii.           创新力

                             iv.           变通力

                              v.           洞察力

                             vi.           感召力

二、       立场亮相：形象风范与掌控促动

1.       自我管理

1)      接纳紧张

                                i.           紧张和怯场

                              ii.           板散结合

2)      化解怯场

                                i.           心理根源

                              ii.           外在诱因

3)      压力分散

                                i.           内容：设计好

                              ii.           自我：演练熟

                             iii.           对象：提问题

                             iv.           环境：换主体

2.       形象管理

1)      仪式：上场下场

2)      仪容：发型妆容

3)      仪态：讲台风范

                                i.           心法：装腔作势

                              ii.           身法：聚精会神

                             iii.           手法：大开大合

                             iv.           步法：规行矩步

                              v.           眼法：出神入化

                             vi.           听法：道听途说

                            vii.           说法：断断续续

4)      仪表：职业服饰

3.       表达基础

1)      气息运用

2)      发声控制

3)      情绪拿捏

                                i.           吐归：字正腔圆

                              ii.           含咬：拿捏有度

                             iii.           断连：三五成群

                             iv.           抑扬：起承转合

                              v.           轻重：虚实相衬

                             vi.           缓急：紧打慢敲

4.       环境优化

1)      场地布置

2)      氛围营造

5.       训练禁忌

1)      关系禁忌

2)      行为禁忌

3)      态度禁忌

4)      话题禁忌

6.       场控技巧

1)      异声拢场

2)      掌控三宝

3)      缓兵之计

4)      预先框定

5)      学员定则

6)      以点带面

7)      自圆其说

8)      错漏处理

9)      现场整肃

10)   非常化解

11)   高手应对

7.       深度调动

1)      提问：明知故问

                                i.           提问技巧

a)      变讲为问

b)      追问促动

c)       探究本源

d)      反思常识

                              ii.           提问类型

a)      定活：特定与整体

b)      开合：开放与封闭

c)       曲直：修饰语引导

2)      应答：答非所问

                                i.           应答策略

                              ii.           应答类型

a)      直接回答

b)      报告回答

c)       描述回答

d)      附和回答

e)      拒绝式回应

f)        反问式回应

3)      促动技巧

                                i.           积极回应

                              ii.           引导互动

a)      图解概念

b)      图示观点

c)       串珠明义

                             iii.           团队调动

a)      个体：示范发表

b)      搭档：二人对话

c)       小组：团队研讨

d)      组间：辩论教学

三、       表情述理：演绎升华与资源创新

1.       理性表达

1)      表达原则：

                                i.           简：概念表述

                              ii.           辨：理性升华

                             iii.           明：结论先行

                             iv.           顺：条分缕析

                              v.           新：话语再造

2)      概念表述

                                i.           突破：书面到口语

                              ii.           省略：当面共性和承前

                             iii.           修饰：补述改叙和转义

3)      理性升华

                                i.           由结果找原因

                              ii.           由偶然析必然

                             iii.           由现象查本质

                             iv.           由特别看一般

4)      结论先行

                                i.           观点：一目了然

                              ii.           话语：一言以决

                             iii.           架构：一体同心

5)      结构逻辑

                                i.           分门别类

                              ii.           排列有序

6)      话语再造

                                i.           标题目录

                              ii.           概念说法

                             iii.           语感结论

                             iv.           口号金句

7)      呈现技巧

                                i.           区分辨是非

                              ii.           口诀造影响

                             iii.           模型理关联

2.       感性演绎

1)      生动表达范式

                                i.           变术语为话语

                              ii.           变功能为价值

                             iii.           变数据为感受

                             iv.           变告知为发现

2)      生动演绎技巧

                                i.           “真平常”

a)      真性情：触景生情

b)      平常话：口头论证

c)       身边事：现身说法

                              ii.           故事新编

a)      主题铺垫

b)      角色定位

c)       情节重现

d)      回应观点

e)      语感收结

                             iii.           创新说法

a)      数理新解

b)      空手“道”

c)       “B”格思考

d)      旧语新说

e)      谜语巧解

f)        正本清源

g)      说文解字

h)      共性话题

3)      即兴发表技巧

                                i.           基本功：捷思漫讲

                              ii.           话锋逆转

                             iii.           瞬间排比

                             iv.           “脱口秀”

3.       资源创新

1)      多面体：素材主题化

                                i.           加工：取类比像

                              ii.           应用：深度比拟

2)      信息球：主题素材化

                                i.           特征：旁征博引

                              ii.           特例：场景组合

4.       视觉优化

1)      演示文稿

                                i.           功能定位

                              ii.           设计原则

                             iii.           结构化呈现

                             iv.           概念图形化技术

a)      素材美化

b)      主题标注

c)       视觉引导

d)      图形建模

2)      板书：二维视觉工具

                                i.           布局

                              ii.           大小

                             iii.           颜色

                             iv.           符号

                              v.           线条

四、       融知化行：进程规划与单元配置

1.       开场导入

1)      开场四任务

                                i.           启动注意

                              ii.           预先框定

                             iii.           建立关系

                             iv.           达成共识

2)      切题式自我介绍

                                i.           原则：用特点来切题

                              ii.           途径：引子和桥段

                             iii.           技巧：设疑和比附

3)      破冰

                                i.           原则：逢冰必破

                              ii.           手段：一动就破

4)      破题

                                i.           设计三部曲

a)      找切点

b)      选资源

c)       定形式

                              ii.           同中不同

a)      活动开心抓气氛

b)      资讯开眼抓感觉

c)       提问开窍抓心态

                             iii.           意涵重塑

a)      音破

b)      形破

c)       意破

5)      找魂：精华理念

                                i.           训练宗旨

                              ii.           学习动机

                             iii.           践行方向

2.       铺垫和过渡

1)      事前铺垫：众所周知

                                i.           挑问题

                              ii.           明疑惑

                             iii.           知障碍

                             iv.           讲误区

                              v.           显作用

                             vi.           定角色

2)      训中过渡：承上启下

                                i.           承上串概念

a)      复述依顺序

b)      串讲论逻辑

                              ii.           启下设疑问

a)      提问充分性

b)      引出必要性

3.       收结收场

1)      定魄三任务

                                i.           总结要点

                              ii.           传达期待

                             iii.           召唤行动

2)      形式技巧

                                i.           期待式

                              ii.           展望式

                             iii.           选择式

                             iv.           呼应式

                              v.           余韵式

4.       训练单元

1)      单元内涵

2)      关系：全局与局部

                                i.           进程讲全

                              ii.           单元讲透

                             iii.           原则：宁少一村，不落一户

3)      课堂讲授配置原则

                                i.           主明线缺不得

                              ii.           主暗线有更好

                             iii.           辅明线求充分

                             iv.           辅暗线保丰富

4)      单元价值呈现模型

                                i.           导入：可开场

                              ii.           纲要：讲什么

                             iii.           演绎：怎么讲

                             iv.           资源：用啥讲

                              v.           收结：不收场

5)      培训行为配置表

                                i.           时间线

                              ii.           内容线

                             iii.           演示线

                             iv.           行动线

                              v.           效果线

五、       促能增效：职业养成与成果转化