程向阳 Gordon Cheng 国内首位具有世界500强公司人力资源管理经验的劳动法专家，现任中国劳动争议网()总经理，中国劳动法学研究会理事、北京市劳动与社会保障法学研究会常务理事。心理学学士、中国人民大学人力资源硕士生，澳大利亚巴拉瑞特大学MBA，中国人民大学兼职研究员，员工关系管理与人力资源外包专家、职业心理与职业生涯专家。具有长期的专业培训和人力资源管理经验，曾在卡夫(Kraft)食品等国际知名跨国公司长期从事培训及人力资源管理工作。 The first expert in labor law and also has worked experience in world biggest 500 companies, He is the General Manager both of China labor dispute net（www.btophr.com）and China human resources outsourcing net(www.hros.cn), He is a executive director member in China Labor Law Research Committee and director member in Beijing Labor & Social Security Law Research Committee. Bachelor Degree in psychology, master degree in human resources form People´s University of China and MBA degree forms University of Ballarat of Australia, a invited researcher in People´s University of China, famous expert in employment relation management and human resources outsourcing, famous expert in career psychology and career management. He has a long worked experience in training and personal management in famous international company such as Kraft.
程先生在培训上提倡通过日常工作中的实际案例教给学员解决实际问题的方法。曾为IBM、 Duracell、 Philips、 Whirlpool、 AIA、 Coca-cola、柯达、平安保险、华为等知名企业提供过培训、咨询服务，并被邀请到国际劳工组织、中央电视台、中央人民广播电台、中欧工商管理学院、清华大学、中国人民大学等知名机构进行讲座和咨询服务。 Gordon Cheng advocates the training methods which can teach the student to solve the actual problem through actual case. He has provided the professional training and consulting service for famous companies such as IBM, Duracell, Philips, Whirlpool, AIA, Coca-cola, Kodak, Ping An Insurance, Huawei, he also has been invited to have a lecture or consulting in ILO( international labor organization), CCTV(China central TV Station), CNR（China National Radio）， CEIBS (China Europe International Business School), Tsinghua University & People´s University of China.
现已出版《辞退员工管理与辞退面谈技巧》、《外企人力资源法规汇编》、《企业应对新劳动合同法手册》等专业著作及《辞退员工管理与辞退面谈技巧》VCD课程。 Gordon Cheng has already published "How to dismiss the unqualified Staff and have a separation talk" both in book & in VCD curriculum, he also published the following book such as "Foreign enterprises Human resources Laws and regulations Assembly" and "Enterprise Handbook for China Labor Contract Law ".
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培训受众:
公司总裁、总经理、高级管理人员、部门经理及主管；
公司工会负责人、政府关系管理部门负责人及法务部门负责人；
律师以及其他相关人士。
课程收益:
本次研讨会将详尽探讨知名企业及资深业内人士如何有效处理违纪员工和怠工员工，化解违纪与怠工员工的心理抗拒，降低违纪与怠工成本，从而提高人力资源管理效率。同时，将从法律法规的角度进行详细解析，帮助企业有效处理违纪和怠工事件，避免劳动争议风险。
课程大纲
1. 新法下劳动纪律的概念和基本内容
2. 新法下员工违纪的类型
3. 新法下员工违纪处理的原则和法律依据
4. 新法下员工违纪的处理方式和时限
5. 新法下处理违纪员工的过程及有效措施
6. 违纪员工的事实调查、证据固定及申诉
7. 如何完善企业内部的规章制度
8. 制定员工手册的原则和方法
9. 制定员工手册的法定民主程序、公示程序及准则的设定
10. 开除、除名、违纪辞退三种惩处方式的联系与区别
11. 员工违纪最新典型案例分析
12. 企业劳动纪律范例、违纪处理争议案例解析
二、怠工员工管理：
1. 怠工行为的心理根源
2. 怠工的行为修正
3. 企业文化与怠工管理
4. 运用EQ与心理技术化解心理冲突
5. 如何通过有效管理减少怠工行为
6. 推动及辅导怠工员工的情绪技巧
7. 有效解聘怠工员工技巧
三、现场疑难解答、经验交流与精彩互动
培训师介绍
国内首位具有世界500强公司人力资源管理经验的劳动法专家，现任中国劳动争议网()总经理，中国劳动法学研究会理事、北京市劳动与社会保障法学研究会常务理事。心理学学士、中国人民大学人力资源硕士生，澳大利亚巴拉瑞特大学MBA，中国人民大学兼职研究员，员工关系管理与人力资源外包专家、职业心理与职业生涯专家。具有长期的专业培训和人力资源管理经验，曾在卡夫(Kraft)食品等国际知名跨国公司长期从事培训及人力资源管理工作。
The first expert in labor law and also has worked experience in world biggest 500 companies, He is the General Manager both of China labor dispute net（www.btophr.com）and China human resources outsourcing net(www.hros.cn), He is a executive director member in China Labor Law Research Committee and director member in Beijing Labor & Social Security Law Research Committee. Bachelor Degree in psychology, master degree in human resources form People´s University of China and MBA degree forms University of Ballarat of Australia, a invited researcher in People´s University of China, famous expert in employment relation management and human resources outsourcing, famous expert in career psychology and career management. He has a long worked experience in training and personal management in famous international company such as Kraft.
程先生在培训上提倡通过日常工作中的实际案例教给学员解决实际问题的方法。曾为IBM、 Duracell、 Philips、 Whirlpool、 AIA、 Coca-cola、柯达、平安保险、华为等知名企业提供过培训、咨询服务，并被邀请到国际劳工组织、中央电视台、中央人民广播电台、中欧工商管理学院、清华大学、中国人民大学等知名机构进行讲座和咨询服务。
Gordon Cheng advocates the training methods which can teach the student to solve the actual problem through actual case. He has provided the professional training and consulting service for famous companies such as IBM, Duracell, Philips, Whirlpool, AIA, Coca-cola, Kodak, Ping An Insurance, Huawei, he also has been invited to have a lecture or consulting in ILO( international labor organization), CCTV(China central TV Station), CNR（China National Radio）， CEIBS (China Europe International Business School), Tsinghua University & People´s University of China.
现已出版《辞退员工管理与辞退面谈技巧》、《外企人力资源法规汇编》、《企业应对新劳动合同法手册》等专业著作及《辞退员工管理与辞退面谈技巧》VCD课程。
Gordon Cheng has already published "How to dismiss the unqualified Staff and have a separation talk" both in book & in VCD curriculum, he also published the following book such as "Foreign enterprises Human resources Laws and regulations Assembly" and "Enterprise Handbook for China Labor Contract Law ".
本课程名称： 违纪与怠工员工管理
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