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职业道德

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  • 课程时间:2009/03/14 09:00 至 2009/03/14 17:00 已结束
  • 开课地点:上海市
  • 授课讲师: sing.shi
  • 课程编号:54161
  • 课程分类:职业素养
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培训受众:

课程作为企业员工职业素质修养训练的课程具有广泛的运用性,可适用于不同行业。

课程收益:

课程目标(Course Objectives):
?帮助企业员工树立正确的工作心态和工作原则,提高其自身素质。
?强化提高员工的忠诚,敬业精神以及工作责任心。
?增强企业凝聚力,促使员工遵章守纪,养成自律品质,完善职业操守。

课程大纲

课程纲要(Course Outline):
Business Ethics Workshop-1(One Day Programme)
Topics include主题包含:
Why ethics is important to the XX business
为什么(职业)道德对XX企业经营很重要
Lessons learned from unethical behaviors (examples)
从不道德行为中得到的教训
How it related to the XX business
它如何与XX企业经营相关?
Situational analysis
情境分析
Keeping company confidential information confidential
保持公司绝密信息的绝密性
Contractual relationship
契约关系
Gift giving and receiving, kick-backs and commissions.
礼物的馈赠与接受,回扣与佣金
Intellectual properties and clients information
知识产权和客户信息
Key ethical parameters and the "Litmus Test”
关键道德参数和“石蕊测试”
Actual case studies
实际案例分析
A.C.T. model of dealing with ethical dilemma
处理伦理困境的A.C.T.模型
Video
录像
The above includes a lot of role play, table discussion and facilitation work
以上包含大量角色扮演,桌组讨论和促进活动

培训师介绍

Alice :
Alice has been with TSA, a premium training company specializing in the hospitality industry for 10 years. Alice’s broad experience is derived from having served the industry for over 25 years, and having lived in many locations, starting from Hong Kong, USA, and Europe and Asia. Her clients include all major hotel chains, Inter-Continental, Shangri-la, Westin, Sheraton, Hilton, and Regent etc. throughout Asia, Europe and the Middle East.

曾经讲授及辅导过的企业:
Clients include HONEYWELL, REED, hotel chains, Inter-Continental,
Shangri-la, Westin, Sheraton, Hilton, and Regent etc. throughout Asia,
Europe and the Middle East. ……

授课风格:
能双语授课;
表达能力极强,肢体语言丰富,语言流畅、富有感染力,课堂气氛活跃;教学严谨认真,是位非常富有责任心的讲师;历届学员满意率在95%以上。

本课程名称: 职业道德

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