1. Case study: new challenges - taking over of a new team * Competence needed for a successful manager * HR management skills needed for department managers * Creating sound working environment * SWOT analysis on team performance
2. MBO and performance coaching * Nature and influencing factors of the performance * Cooperation of department managers and HR * How to define the business objective for your staff * How to make objectives measurable * What should be covered in an annual plan * Performance evaluation and interview * How to analyze training needs for the staff according to performance evaluation * Employee coaching
3. Motivation and improvement of the staff * Why staff leaves * Building retention plan * Methods of highly efficient motivation * Application of motivation model in the enterprise
4. Recruitment * The role played by managers * Etiquettes on interview * Structural interview process * Question design and operation skills * Interview minutes and analysis of decision-making
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课程介绍 评价详情(0)
培训受众:
* 职能部门经理、主管与相关人员
课程收益:
本课程从部门经理日常管理的角度进行设计，帮助部门管理人员了解人力资源的重点工具，系统地掌握选拔、辅导、激励员工的方法，快速提升本部门的整体绩效。
课程大纲
* 管理者需要具备哪些胜任素质
* 部门经理需要具备的人力资源管理技能
* 创建良好的工作环境
* 团队绩效的SWOT分析
2.目标设定与绩效辅导
* 绩效的性质和影响因素
* 部门经理和人力资源部门的配合
* 如何为下属设定目标
* 如何量化定性目标
* 年度计划应包括的主要内容
* 绩效评估与面谈
* 如何根据绩效为下属进行培训需求分析
* 有效的绩效辅导
3.员工的激励与培养
* 员工流失原因分析
* 制定留人计划
* 对员工进行高效激励的方法
* 激励模型在企业中的运用
4.人员筛选
* 部门经理在招聘中扮演的角色
* 面试礼仪
* 结构化面试流程
* 行为描述式面试问题设计和操作技巧
* 面谈记录整理和录用决策分析
1. Case study: new challenges - taking over of a new team
* Competence needed for a successful manager
* HR management skills needed for department managers
* Creating sound working environment
* SWOT analysis on team performance
2. MBO and performance coaching
* Nature and influencing factors of the performance
* Cooperation of department managers and HR
* How to define the business objective for your staff
* How to make objectives measurable
* What should be covered in an annual plan
* Performance evaluation and interview
* How to analyze training needs for the staff according to performance evaluation
* Employee coaching
3. Motivation and improvement of the staff
* Why staff leaves
* Building retention plan
* Methods of highly efficient motivation
* Application of motivation model in the enterprise
4. Recruitment
* The role played by managers
* Etiquettes on interview
* Structural interview process
* Question design and operation skills
* Interview minutes and analysis of decision-making
本课程名称： 非人力资源经理的人员管理
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