This seminar is especially designed for newbie expats that work with Chinese colleagues and/or are in charge of personnel in China. It is also aimed at sales force or customer service who will be/are in direct contact with Chinese partners and participants who are preparing for projects with Chinese partners。
课程收益:
Chinese culture and society Daily Life in China Communicating know-how Working in a German-Chinese team Staff supervision
课程大纲
1st day
9.00 a.m.Opening and welcome Participants’ introduction and clarifying expectations
9.30 a.m.Stereotypes and perceptions: - How do Chinese expect German colleagues and employees to be? - Fears and expectations
10.15 a.m.Coffee break
10.45 a.m.Patterns of Chinese society
12.00 p.m.Lunch
1.00 p.m.Communicating with your Chinese partners - Getting acquainted - Topics of conversation - Forms of address - Non-verbal communication - Giving & taking face - Direct/indirect communication - People orientation
2.30 p.m.Coffee break
2.45 p.m.Dealing with conflicts - Reasons of conflict in China - Dealing with conflicts in China & strategies for solution
Know-how transfer - Role of western expert and how to give work instructions - Chinese expectations of a trainer - Design of training sessions
5.00 p.m.End of first day
2nd day
9.00 a.m.Working with Chinese colleagues & partners - Planning - Decision making in China - Meeting culture & team work - Individualism & collectivism
10.30 a.m.Coffee break
10.45 a.m. Chinese etiquette - Invitations - Set meal & eating habits - Seating plan - Gifts etc.
12.00 p.m.Lunch
1.00 p.m.Dealing with employees - Power and power distance - Styles of management - Hierarchies inside the company - Motivating employees - Expectations of employees & leaders - Dealing with praise & criticism in China - Developing Chinese employees
3.00 p.m.Coffee break
3.15 p.m. Living in China This is a forum for topics which are not exclusively related to business matters. Topics are up to the participants’ needs.
4.00 p.m.Developing strategies for successfully dealing with Chinese
5.00 p.m.End of training
本课程名称：Effective skills for managing your business in China
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培训受众:
课程收益:
Daily Life in China
Communicating know-how
Working in a German-Chinese team
Staff supervision
课程大纲
9.00 a.m.Opening and welcome
Participants’ introduction and clarifying expectations
9.30 a.m.Stereotypes and perceptions:
- How do Chinese expect German colleagues and employees to be?
- Fears and expectations
10.15 a.m.Coffee break
10.45 a.m.Patterns of Chinese society
12.00 p.m.Lunch
1.00 p.m.Communicating with your Chinese partners
- Getting acquainted
- Topics of conversation
- Forms of address
- Non-verbal communication
- Giving & taking face
- Direct/indirect communication
- People orientation
2.30 p.m.Coffee break
2.45 p.m.Dealing with conflicts
- Reasons of conflict in China
- Dealing with conflicts in China & strategies for solution
Know-how transfer
- Role of western expert and how to give work instructions
- Chinese expectations of a trainer
- Design of training sessions
5.00 p.m.End of first day
2nd day
9.00 a.m.Working with Chinese colleagues & partners
- Planning
- Decision making in China
- Meeting culture & team work
- Individualism & collectivism
10.30 a.m.Coffee break
10.45 a.m. Chinese etiquette
- Invitations
- Set meal & eating habits
- Seating plan
- Gifts etc.
12.00 p.m.Lunch
1.00 p.m.Dealing with employees
- Power and power distance
- Styles of management
- Hierarchies inside the company
- Motivating employees
- Expectations of employees & leaders
- Dealing with praise & criticism in China
- Developing Chinese employees
3.00 p.m.Coffee break
3.15 p.m. Living in China
This is a forum for topics which are not exclusively related to business matters. Topics are up to the participants’ needs.
4.00 p.m.Developing strategies for successfully dealing with
Chinese
5.00 p.m.End of training
本课程名称： Effective skills for managing your business in China
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