企业内开发、质量、营运副总,生产（制造）部经理、主管、工程师,质量管理部经理、主管、工程师，开发部经理、主管、工程师，技术部经理、主管、工程师及生产部班组长等 Vice presidents in charge of R&D, quality and operation; managers, directors and engineers in charge of production (manufacturing); managers, directors and engineers of the quality management departments; managers, directors and engineers of the R&D departments; managers, directors and engineers of the technical departments and shift foreman.
课程收益:
通过强化培训，综合企业实际案例分析、小组讨论、指导等多种方法的灵活运用，使参加培训的人员能够： By participating in the training course, case study, group discussion and facilitation, the attendees will: * 了解APQP、PPAP、FMEA、MSA、SPC的逻辑体系和内在联系 * 明确实施APQP的过程重点和输出文件要求 * 明确作为APQP输出物的PPAP的文件和提交要求 * 掌握FMEA在APQP过程中的作用及系统完整实施FMEA的方法 * 掌握实施MSA的时机和方法 * 理解过程控制的理念，掌握实施SPC的方法 * learn about the logics and relations between APQP, PPAP, FMEA, MSA and SPC * know the key process in implementing APQP and the output requirements * know about PPAP as part of the output of APQP and its submission requirements * know the importance of FMEA in APQP and the ways of implementing FMEA * know the right time and ways of implementing MSA * understand process control and the implementation of SPC
课程大纲
培训要求 Requirement: * 培训学员的承诺：时间与精力的付出 * 培训后的小组讨论及实施计划 * commitments from the attendees: time and efforts * group discussion and implementation planning after the training course
课程大纲 Course outline 09：00-10：30 APQP 一. APQP概述 APQP Overview * APQP的核心理念：产品的质量和成本是设计出来的 * APQP要完成的两大任务：VOC向产品特性的转化及产品特性向过程因素的转化 * 国内企业实施APQP的四大问题 * 项目管理在APQP中的应用 * core concept of APQP: the quality and cost of one product is designed * two missions for APQP: translation from VOC to product characters and from product character switches to process factor * four problems in APQP implementation in Chinese companies * project management in APQP 10：45-16：30 二. 定义和确定项目 Project definition and confirmation * 定义和确定项目的实施过程、输入及输出 * 如何建立收集VOC的系统 * 如何建立项目团队并明确成员职责 * 实现VOC的转化:客户需求的分层和QFD * 材料清单的建立 * 过程流程图的建立与分析 * 质量特性的分级标准 * 案例分析 * implementation, input, and output * how to build a VOC collection system * how to build a project team and set team members responsibilities * VOC translation: Customer requirements hierarchy and QFD * BOM building * setting and analyzing process flow chart * quality characters classification standard * case study 09：00-10：30 三. 产品设计 Product design * 产品设计的实施过程、输入及输出 * 设计优化的方法:DFM * 设计的控制方法 * 设备、工装、设施的要求 * 量具和试验设备清单 * 案例分析 * implementation, input, and output * method for design optimization: DFM * design control method * requirements for equipments, tools, and facilities * measuring tools and equipments list * case study 10：45-14：00 四. 过程开发 Process development * 过程开发的实施过程、输入及输出 * 如何确定产品特性和过程因素的关系 * 特性矩阵图 * 过程指导书和控制计划 * 案例分析 * implementation, input, and output * how to define the relationship between product characters and process factors * characteristics matrix * process guide book and control plan * case study 14：10-15：20 五. 产品和过程的确认 Confirmation of product and process * 产品和过程确认的实施过程、输入及输出 * 试生产的实施和验证 * 案例分析 * implementation, input, and output * implementation and verification of trial production * case study 六.回馈评定和纠正措施 Feedback evaluation and corrective measures * 回馈评定和纠正措施的实施过程、输入及输出 * 初期品的管理 * 减少变差与持续改进 * 案例分析 * implementation, input, and output * initial products management * variable difference reduction and Kaizen * case study 15：30-16：30 PPAP 一、 PPAP的适用性 Applicability 二、 PPAP要求提交的十九项资料和标准 19 files and standards 三、 PPAP的提交时机和通知要求 Time for submission and announcement requirements 四、 PPAP不需要提交的情况 Non-submission 五、 PPAP的提交等级 Submission level 六、 PPAP的批准 Approval 第三天 09：00-10：30 FMEA 一. FMEA概述 FMEA Overview * FMEA的起源 * FMEA在五大核心工具中的作用 * 为何要实施FMEA * history of FMEA * role of FMEA in the five core tools * why FMEA 二. FMEA基础知识介绍 FMEA basics * FMEA DFMEA PFMEA * FMEA小组 * FM和EA * 严重度 频度 不易探测度 * 风险顺序数 * FMEA编制 * 纠正措施的实施 * FMEA DFMEA PFMEA * FMEA team * FM and EA * Severity Occurrence Detection * Risk Priority Number * preparing FMEA * implementing corrective measures 10：45-12：00 三. 怎样进行DFMEA How to DFMEA * 确立项目和团队 * 收集有关资料,掌握分析对象 * 分析方法:如何保证FMEA的系统性 * 风险顺序数定量评估 * 推荐的严重度频度不易探测度评估准则 * 确定纠正措施和预防措施 * 验证措施的有效性---计算纠正后的RPN * project and team * information collection and analysis * analysis method: How to keep FMEA systematic * quantitative evaluation of Risk Priority Number * recommended evaluation standards for Severity Occurrence Detection * confirming corrective and preventive measures * verifying the measures―modified RPN 13：00-17：00 四. 怎样进行PFMEA How to PFMEA * 过程流程图 * 失效模式的确定:Y超出规格 * 失效模式的原因清单:Y=F(X) * 过程FMEA的评估准则 * DFMEA与PFMEA的区别 * process flow chart * defining failure mode: Y out of scope * list of causes: Y=F(X) * evaluation standards for Process FMEA * difference between DFMEA and PFMEA 五. 案例分析 Case study 第四天 Day 4 09：00-12：00 SPC 一. 为什么要控制过程 Why process control * 检验的缺陷 * 过程控制的优越性 * 控制的三种层次 * defect of checking * benefits of process control * 3 levels of control 二. 统计学初步 Fundamental statistics * 统计学的阶段:统计描述,统计推断和试验设计 * 连续型数据和离散型数据 * 总体和样本 * 统计的基本变量:均值和标准差 * 直方图的概率和分布 * 正态分布 * 作为能力尺度的Z值 * phases of statistics: description, deduction, and DOE * continuous and discrete data * population and sample * basic variables: average and standard deviation * probability and distribution of Histogram * normal distribution * Z as a capability dimension 三. 影响过程的因素―如何将过程与统计连接起来 Factors affecting process―relationship between process and statistics * 过程的概念 * 数据的分布与过程 * 造成分布变化的原因―波动 * 普通原因和特殊原因 * concept of process * data distribution and process * cause of changes in distribution―fluctuation * common and special reasons 13：00-16：30 四. 连续型数据的控制图 Continuous data control chart * 数据的收集与合理分组 * 控制图原理 * 控制界限的计算 * 异常的判定准则 * 控制图的两个阶段:分析用与控制用 * 均值和极差控制图 * 均值和标准差控制图 * 中位数和极差控制图 * 单值移动极差控制图 * Data collection and grouping * theory of control chart * calculating the control limits * judgment rules for abnormal * two phases for control chart: analysis and control * average and range control chart * average and standard deviation control chart * median and range control chart * individuals and moving range control chart 五. 过程能力分析 Process capability analysis * CP与CPK * PP与PPK * CPK与PPK的区别 * CP and CPK * PP and PPK * difference between CPK and PPK 六. 离散型数据的控制图 Discrete data control chart * NP图 * P图 * C图 * U图 * NP chart * P chart * C chart * U chart 第五天 Day 5 09：00-10：30 MSA 一. MSA概述 MSA Overview * 测量系统分析的目的 * 数据质量对决策的影响 * 测量系统规划 * purpose * data quality in decision-making * Planning 10：45-16：30 二. 连续型数据的MSA Continuous data MSA * 分辨率的确定 * 测量系统的误差―偏倚的评估 * 测量系统的误差―线性的评估 * 测量系统的误差―稳定性的评估 * 测量系统的误差―重复性的评估 * 测量系统的误差―再现性的评估 * 重复性再现性评估的短期模式 * 重复性再现性评估的均值极差法 * 重复性再现性评估的方差分析法 * 利用MINITAB进行MSA分析 * MSA分析的判定准则 * defining discrimination * deviation―bias * deviation―linearity * deviation―stability * deviation―repeatability * deviation―reproducibility * short-term model for repeatability and reproducibility evaluation * average and range method in repeatability and reproducibility evaluation * variance method in repeatability and reproducibility evaluation * using MINITAB in MSA * judgment rules in MSA 三. 离散型数据的MSA Discrete data MSA * 有明确标准的离散型数据 * 无明确标准的离散型数据 * discrete data with standard * discrete data without standard
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课程介绍 评价详情(0)
培训受众:
Vice presidents in charge of R&D, quality and operation; managers, directors and engineers in charge of production (manufacturing); managers, directors and engineers of the quality management departments; managers, directors and engineers of the R&D departments; managers, directors and engineers of the technical departments and shift foreman.
课程收益:
By participating in the training course, case study, group discussion and facilitation, the attendees will:
* 了解APQP、PPAP、FMEA、MSA、SPC的逻辑体系和内在联系
* 明确实施APQP的过程重点和输出文件要求
* 明确作为APQP输出物的PPAP的文件和提交要求
* 掌握FMEA在APQP过程中的作用及系统完整实施FMEA的方法
* 掌握实施MSA的时机和方法
* 理解过程控制的理念，掌握实施SPC的方法
* learn about the logics and relations between APQP, PPAP, FMEA, MSA and SPC
* know the key process in implementing APQP and the output requirements
* know about PPAP as part of the output of APQP and its submission requirements
* know the importance of FMEA in APQP and the ways of implementing FMEA
* know the right time and ways of implementing MSA
* understand process control and the implementation of SPC
课程大纲
* 培训学员的承诺：时间与精力的付出
* 培训后的小组讨论及实施计划
* commitments from the attendees: time and efforts
* group discussion and implementation planning after the training course
课程大纲 Course outline
09：00-10：30
APQP
一. APQP概述 APQP Overview
* APQP的核心理念：产品的质量和成本是设计出来的
* APQP要完成的两大任务：VOC向产品特性的转化及产品特性向过程因素的转化
* 国内企业实施APQP的四大问题
* 项目管理在APQP中的应用
* core concept of APQP: the quality and cost of one product is designed
* two missions for APQP: translation from VOC to product characters and from product character switches to process factor
* four problems in APQP implementation in Chinese companies
* project management in APQP
10：45-16：30
二. 定义和确定项目 Project definition and confirmation
* 定义和确定项目的实施过程、输入及输出
* 如何建立收集VOC的系统
* 如何建立项目团队并明确成员职责
* 实现VOC的转化:客户需求的分层和QFD
* 材料清单的建立
* 过程流程图的建立与分析
* 质量特性的分级标准
* 案例分析
* implementation, input, and output
* how to build a VOC collection system
* how to build a project team and set team members responsibilities
* VOC translation: Customer requirements hierarchy and QFD
* BOM building
* setting and analyzing process flow chart
* quality characters classification standard
* case study
09：00-10：30
三. 产品设计 Product design
* 产品设计的实施过程、输入及输出
* 设计优化的方法:DFM
* 设计的控制方法
* 设备、工装、设施的要求
* 量具和试验设备清单
* 案例分析
* implementation, input, and output
* method for design optimization: DFM
* design control method
* requirements for equipments, tools, and facilities
* measuring tools and equipments list
* case study
10：45-14：00
四. 过程开发 Process development
* 过程开发的实施过程、输入及输出
* 如何确定产品特性和过程因素的关系
* 特性矩阵图
* 过程指导书和控制计划
* 案例分析
* implementation, input, and output
* how to define the relationship between product characters and process factors
* characteristics matrix
* process guide book and control plan
* case study
14：10-15：20
五. 产品和过程的确认 Confirmation of product and process
* 产品和过程确认的实施过程、输入及输出
* 试生产的实施和验证
* 案例分析
* implementation, input, and output
* implementation and verification of trial production
* case study
六.回馈评定和纠正措施 Feedback evaluation and corrective measures
* 回馈评定和纠正措施的实施过程、输入及输出
* 初期品的管理
* 减少变差与持续改进
* 案例分析
* implementation, input, and output
* initial products management
* variable difference reduction and Kaizen
* case study
15：30-16：30
PPAP
一、 PPAP的适用性 Applicability
二、 PPAP要求提交的十九项资料和标准 19 files and standards
三、 PPAP的提交时机和通知要求 Time for submission and announcement requirements
四、 PPAP不需要提交的情况 Non-submission
五、 PPAP的提交等级 Submission level
六、 PPAP的批准 Approval
第三天
09：00-10：30
FMEA
一. FMEA概述 FMEA Overview
* FMEA的起源
* FMEA在五大核心工具中的作用
* 为何要实施FMEA
* history of FMEA
* role of FMEA in the five core tools
* why FMEA
二. FMEA基础知识介绍 FMEA basics
* FMEA DFMEA PFMEA
* FMEA小组
* FM和EA
* 严重度 频度 不易探测度
* 风险顺序数
* FMEA编制
* 纠正措施的实施
* FMEA DFMEA PFMEA
* FMEA team
* FM and EA
* Severity Occurrence Detection
* Risk Priority Number
* preparing FMEA
* implementing corrective measures
10：45-12：00
三. 怎样进行DFMEA How to DFMEA
* 确立项目和团队
* 收集有关资料,掌握分析对象
* 分析方法:如何保证FMEA的系统性
* 风险顺序数定量评估
* 推荐的严重度频度不易探测度评估准则
* 确定纠正措施和预防措施
* 验证措施的有效性---计算纠正后的RPN
* project and team
* information collection and analysis
* analysis method: How to keep FMEA systematic
* quantitative evaluation of Risk Priority Number
* recommended evaluation standards for Severity Occurrence Detection
* confirming corrective and preventive measures
* verifying the measures―modified RPN
13：00-17：00
四. 怎样进行PFMEA How to PFMEA
* 过程流程图
* 失效模式的确定:Y超出规格
* 失效模式的原因清单:Y=F(X)
* 过程FMEA的评估准则
* DFMEA与PFMEA的区别
* process flow chart
* defining failure mode: Y out of scope
* list of causes: Y=F(X)
* evaluation standards for Process FMEA
* difference between DFMEA and PFMEA
五. 案例分析 Case study
第四天 Day 4
09：00-12：00
SPC
一. 为什么要控制过程 Why process control
* 检验的缺陷
* 过程控制的优越性
* 控制的三种层次
* defect of checking
* benefits of process control
* 3 levels of control
二. 统计学初步 Fundamental statistics
* 统计学的阶段:统计描述,统计推断和试验设计
* 连续型数据和离散型数据
* 总体和样本
* 统计的基本变量:均值和标准差
* 直方图的概率和分布
* 正态分布
* 作为能力尺度的Z值
* phases of statistics: description, deduction, and DOE
* continuous and discrete data
* population and sample
* basic variables: average and standard deviation
* probability and distribution of Histogram
* normal distribution
* Z as a capability dimension
三. 影响过程的因素―如何将过程与统计连接起来 Factors affecting process―relationship between process and statistics
* 过程的概念
* 数据的分布与过程
* 造成分布变化的原因―波动
* 普通原因和特殊原因
* concept of process
* data distribution and process
* cause of changes in distribution―fluctuation
* common and special reasons
13：00-16：30
四. 连续型数据的控制图 Continuous data control chart
* 数据的收集与合理分组
* 控制图原理
* 控制界限的计算
* 异常的判定准则
* 控制图的两个阶段:分析用与控制用
* 均值和极差控制图
* 均值和标准差控制图
* 中位数和极差控制图
* 单值移动极差控制图
* Data collection and grouping
* theory of control chart
* calculating the control limits
* judgment rules for abnormal
* two phases for control chart: analysis and control
* average and range control chart
* average and standard deviation control chart
* median and range control chart
* individuals and moving range control chart
五. 过程能力分析 Process capability analysis
* CP与CPK
* PP与PPK
* CPK与PPK的区别
* CP and CPK
* PP and PPK
* difference between CPK and PPK
六. 离散型数据的控制图 Discrete data control chart
* NP图
* P图
* C图
* U图
* NP chart
* P chart
* C chart
* U chart
第五天 Day 5
09：00-10：30
MSA
一. MSA概述 MSA Overview
* 测量系统分析的目的
* 数据质量对决策的影响
* 测量系统规划
* purpose
* data quality in decision-making
* Planning
10：45-16：30
二. 连续型数据的MSA Continuous data MSA
* 分辨率的确定
* 测量系统的误差―偏倚的评估
* 测量系统的误差―线性的评估
* 测量系统的误差―稳定性的评估
* 测量系统的误差―重复性的评估
* 测量系统的误差―再现性的评估
* 重复性再现性评估的短期模式
* 重复性再现性评估的均值极差法
* 重复性再现性评估的方差分析法
* 利用MINITAB进行MSA分析
* MSA分析的判定准则
* defining discrimination
* deviation―bias
* deviation―linearity
* deviation―stability
* deviation―repeatability
* deviation―reproducibility
* short-term model for repeatability and reproducibility evaluation
* average and range method in repeatability and reproducibility evaluation
* variance method in repeatability and reproducibility evaluation
* using MINITAB in MSA
* judgment rules in MSA
三. 离散型数据的MSA Discrete data MSA
* 有明确标准的离散型数据
* 无明确标准的离散型数据
* discrete data with standard
* discrete data without standard
本课程名称： 质量管理五大核心工具（5天）
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