企业内开发、质量、营运副总,生产（制造）部经理、主管、工程师,质量管理部经理、主管、工程师，开发部经理、主管、工程师，技术部经理、主管、工程师及生产部班组长等 Vice presidents in charge of R&D, quality and operation; managers, directors and engineers in charge of production (manufacturing); managers, directors and engineers of the quality management departments; managers, directors and engineers of the R&D departments; managers, directors and engineers of the technical departments and shift foreman.
课程收益:
通过强化培训，综合企业实际案例分析、小组讨论、指导等多种方法的灵活运用，使参加培训的人员能够： By participating in the training course, case study, group discussion and facilitation, the attendees will: 了解APQP、PPAP、FMEA、MSA、SPC的逻辑体系和内在联系 明确实施APQP的过程重点和输出文件要求 明确作为APQP输出物的PPAP的文件和提交要求 掌握FMEA在APQP过程中的作用及系统完整实施FMEA的方法 掌握实施MSA的时机和方法 理解过程控制的理念，掌握实施SPC的方法 learn about the logics and relations between APQP, PPAP, FMEA, MSA and SPC know the key process in implementing APQP and the output requirements know about PPAP as part of the output of APQP and its submission requirements know the importance of FMEA in APQP and the ways of implementing FMEA know the right time and ways of implementing MSA understand process control and the implementation of SPC
课程大纲
09：00-10：30 APQP 一. APQP概述 APQP Overview APQP的核心理念：产品的质量和成本是设计出来的 APQP要完成的两大任务：VOC向产品特性的转化及产品特性向过程因素的转化 国内企业实施APQP的四大问题 项目管理在APQP中的应用 core concept of APQP: the quality and cost of one product is designed two missions for APQP: translation from VOC to product characters and from product character switches to process factor four problems in APQP implementation in Chinese companies project management in APQP 10：45-16：30 二. 定义和确定项目 Project definition and confirmation 定义和确定项目的实施过程、输入及输出 如何建立收集VOC的系统 如何建立项目团队并明确成员职责 实现VOC的转化:客户需求的分层和QFD 材料清单的建立 过程流程图的建立与分析 质量特性的分级标准 案例分析 implementation, input, and output how to build a VOC collection system how to build a project team and set team members responsibilities VOC translation: Customer requirements hierarchy and QFD BOM building setting and analyzing process flow chart quality characters classification standard case study 09：00-10：30 三. 产品设计 Product design 产品设计的实施过程、输入及输出 设计优化的方法:DFM 设计的控制方法 设备、工装、设施的要求 量具和试验设备清单 案例分析 implementation, input, and output method for design optimization: DFM design control method requirements for equipments, tools, and facilities measuring tools and equipments list case study 10：45-14：00 四. 过程开发 Process development 过程开发的实施过程、输入及输出 如何确定产品特性和过程因素的关系 特性矩阵图 过程指导书和控制计划 案例分析 implementation, input, and output how to define the relationship between product characters and process factors characteristics matrix process guide book and control plan case study 14：10-15：20 五. 产品和过程的确认 Confirmation of product and process 产品和过程确认的实施过程、输入及输出 试生产的实施和验证 案例分析 implementation, input, and output implementation and verification of trial production case study 六.回馈评定和纠正措施 Feedback evaluation and corrective measures 回馈评定和纠正措施的实施过程、输入及输出 初期品的管理 减少变差与持续改进 案例分析 implementation, input, and output initial products management variable difference reduction and Kaizen case study 15：30-16：30 PPAP 一、 PPAP的适用性 Applicability 二、 PPAP要求提交的十九项资料和标准 19 files and standards 三、 PPAP的提交时机和通知要求 Time for submission and announcement requirements 四、 PPAP不需要提交的情况 Non-submission 五、 PPAP的提交等级 Submission level 六、 PPAP的批准 Approval
第三天 09：00-10：30 FMEA 一. FMEA概述 FMEA Overview FMEA的起源 FMEA在五大核心工具中的作用 为何要实施FMEA history of FMEA role of FMEA in the five core tools why FMEA 二. FMEA基础知识介绍 FMEA basics FMEA DFMEA PFMEA FMEA小组 FM和EA 严重度 频度 不易探测度 风险顺序数 FMEA编制 纠正措施的实施 FMEA DFMEA PFMEA FMEA team FM and EA Severity Occurrence Detection Risk Priority Number preparing FMEA implementing corrective measures 10：45-12：00 三. 怎样进行DFMEA How to DFMEA 确立项目和团队 收集有关资料,掌握分析对象 分析方法:如何保证FMEA的系统性 风险顺序数定量评估 推荐的严重度频度不易探测度评估准则 确定纠正措施和预防措施 验证措施的有效性---计算纠正后的RPN project and team information collection and analysis analysis method: How to keep FMEA systematic quantitative evaluation of Risk Priority Number recommended evaluation standards for Severity Occurrence Detection confirming corrective and preventive measures verifying the measures―modified RPN 13：00-17：00 四. 怎样进行PFMEA How to PFMEA 过程流程图 失效模式的确定:Y超出规格 失效模式的原因清单:Y=F(X) 过程FMEA的评估准则 DFMEA与PFMEA的区别 process flow chart defining failure mode: Y out of scope list of causes: Y=F(X) evaluation standards for Process FMEA difference between DFMEA and PFMEA 五. 案例分析 Case study
第四天 Day 4 09：00-12：00 SPC 一. 为什么要控制过程 Why process control 检验的缺陷 过程控制的优越性 控制的三种层次 defect of checking benefits of process control 3 levels of control 二. 统计学初步 Fundamental statistics 统计学的阶段:统计描述,统计推断和试验设计 连续型数据和离散型数据 总体和样本 统计的基本变量:均值和标准差 直方图的概率和分布 正态分布 作为能力尺度的Z值 phases of statistics: description, deduction, and DOE continuous and discrete data population and sample basic variables: average and standard deviation probability and distribution of Histogram normal distribution Z as a capability dimension 三. 影响过程的因素―如何将过程与统计连接起来 Factors affecting process―relationship between process and statistics 过程的概念 数据的分布与过程 造成分布变化的原因―波动 普通原因和特殊原因 concept of process data distribution and process cause of changes in distribution―fluctuation common and special reasons 13：00-16：30 四. 连续型数据的控制图 Continuous data control chart 数据的收集与合理分组 控制图原理 控制界限的计算 异常的判定准则 控制图的两个阶段:分析用与控制用 均值和极差控制图 均值和标准差控制图 中位数和极差控制图 单值移动极差控制图 Data collection and grouping theory of control chart calculating the control limits judgment rules for abnormal two phases for control chart: analysis and control average and range control chart average and standard deviation control chart median and range control chart individuals and moving range control chart 五. 过程能力分析 Process capability analysis CP与CPK PP与PPK CPK与PPK的区别 CP and CPK PP and PPK difference between CPK and PPK 六. 离散型数据的控制图 Discrete data control chart NP图 P图 C图 U图 NP chart P chart C chart U chart
第五天 Day 5 09：00-10：30 MSA 一. MSA概述 MSA Overview 测量系统分析的目的 数据质量对决策的影响 测量系统规划 purpose data quality in decision-making Planning 10：45-16：30 二. 连续型数据的MSA Continuous data MSA 分辨率的确定 测量系统的误差―偏倚的评估 测量系统的误差―线性的评估 测量系统的误差―稳定性的评估 测量系统的误差―重复性的评估 测量系统的误差―再现性的评估 重复性再现性评估的短期模式 重复性再现性评估的均值极差法 重复性再现性评估的方差分析法 利用MINITAB进行MSA分析 MSA分析的判定准则 defining discrimination deviation―bias deviation―linearity deviation―stability deviation―repeatability deviation―reproducibility short-term model for repeatability and reproducibility evaluation average and range method in repeatability and reproducibility evaluation variance method in repeatability and reproducibility evaluation using MINITAB in MSA judgment rules in MSA 三. 离散型数据的MSA Discrete data MSA 有明确标准的离散型数据 无明确标准的离散型数据 discrete data with standard discrete data without standard 培训要求 Requirement: 培训学员的承诺：时间与精力的付出 培训后的小组讨论及实施计划 commitments from the attendees: time and efforts group discussion and implementation planning after the training course
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课程介绍 评价详情(0)
培训受众:
Vice presidents in charge of R&D, quality and operation; managers, directors and engineers in charge of production (manufacturing); managers, directors and engineers of the quality management departments; managers, directors and engineers of the R&D departments; managers, directors and engineers of the technical departments and shift foreman.
课程收益:
By participating in the training course, case study, group discussion and facilitation, the attendees will:
了解APQP、PPAP、FMEA、MSA、SPC的逻辑体系和内在联系
明确实施APQP的过程重点和输出文件要求
明确作为APQP输出物的PPAP的文件和提交要求
掌握FMEA在APQP过程中的作用及系统完整实施FMEA的方法
掌握实施MSA的时机和方法
理解过程控制的理念，掌握实施SPC的方法
learn about the logics and relations between APQP, PPAP, FMEA, MSA and SPC
know the key process in implementing APQP and the output requirements
know about PPAP as part of the output of APQP and its submission requirements
know the importance of FMEA in APQP and the ways of implementing FMEA
know the right time and ways of implementing MSA
understand process control and the implementation of SPC
课程大纲
APQP
一. APQP概述 APQP Overview
APQP的核心理念：产品的质量和成本是设计出来的
APQP要完成的两大任务：VOC向产品特性的转化及产品特性向过程因素的转化
国内企业实施APQP的四大问题
项目管理在APQP中的应用
core concept of APQP: the quality and cost of one product is designed
two missions for APQP: translation from VOC to product characters and from product character switches to process factor
four problems in APQP implementation in Chinese companies
project management in APQP
10：45-16：30
二. 定义和确定项目 Project definition and confirmation
定义和确定项目的实施过程、输入及输出
如何建立收集VOC的系统
如何建立项目团队并明确成员职责
实现VOC的转化:客户需求的分层和QFD
材料清单的建立
过程流程图的建立与分析
质量特性的分级标准
案例分析
implementation, input, and output
how to build a VOC collection system
how to build a project team and set team members responsibilities
VOC translation: Customer requirements hierarchy and QFD
BOM building
setting and analyzing process flow chart
quality characters classification standard
case study
09：00-10：30
三. 产品设计 Product design
产品设计的实施过程、输入及输出
设计优化的方法:DFM
设计的控制方法
设备、工装、设施的要求
量具和试验设备清单
案例分析
implementation, input, and output
method for design optimization: DFM
design control method
requirements for equipments, tools, and facilities
measuring tools and equipments list
case study
10：45-14：00
四. 过程开发 Process development
过程开发的实施过程、输入及输出
如何确定产品特性和过程因素的关系
特性矩阵图
过程指导书和控制计划
案例分析
implementation, input, and output
how to define the relationship between product characters and process factors
characteristics matrix
process guide book and control plan
case study
14：10-15：20
五. 产品和过程的确认 Confirmation of product and process
产品和过程确认的实施过程、输入及输出
试生产的实施和验证
案例分析
implementation, input, and output
implementation and verification of trial production
case study
六.回馈评定和纠正措施 Feedback evaluation and corrective measures
回馈评定和纠正措施的实施过程、输入及输出
初期品的管理
减少变差与持续改进
案例分析
implementation, input, and output
initial products management
variable difference reduction and Kaizen
case study
15：30-16：30
PPAP
一、 PPAP的适用性 Applicability
二、 PPAP要求提交的十九项资料和标准 19 files and standards
三、 PPAP的提交时机和通知要求 Time for submission and announcement requirements
四、 PPAP不需要提交的情况 Non-submission
五、 PPAP的提交等级 Submission level
六、 PPAP的批准 Approval
第三天
09：00-10：30
FMEA
一. FMEA概述 FMEA Overview
FMEA的起源
FMEA在五大核心工具中的作用
为何要实施FMEA
history of FMEA
role of FMEA in the five core tools
why FMEA
二. FMEA基础知识介绍 FMEA basics
FMEA DFMEA PFMEA
FMEA小组
FM和EA
严重度 频度 不易探测度
风险顺序数
FMEA编制
纠正措施的实施
FMEA DFMEA PFMEA
FMEA team
FM and EA
Severity Occurrence Detection
Risk Priority Number
preparing FMEA
implementing corrective measures
10：45-12：00
三. 怎样进行DFMEA How to DFMEA
确立项目和团队
收集有关资料,掌握分析对象
分析方法:如何保证FMEA的系统性
风险顺序数定量评估
推荐的严重度频度不易探测度评估准则
确定纠正措施和预防措施
验证措施的有效性---计算纠正后的RPN
project and team
information collection and analysis
analysis method: How to keep FMEA systematic
quantitative evaluation of Risk Priority Number
recommended evaluation standards for Severity Occurrence Detection
confirming corrective and preventive measures
verifying the measures―modified RPN
13：00-17：00
四. 怎样进行PFMEA How to PFMEA
过程流程图
失效模式的确定:Y超出规格
失效模式的原因清单:Y=F(X)
过程FMEA的评估准则
DFMEA与PFMEA的区别
process flow chart
defining failure mode: Y out of scope
list of causes: Y=F(X)
evaluation standards for Process FMEA
difference between DFMEA and PFMEA
五. 案例分析 Case study
第四天 Day 4
09：00-12：00
SPC
一. 为什么要控制过程 Why process control
检验的缺陷
过程控制的优越性
控制的三种层次
defect of checking
benefits of process control
3 levels of control
二. 统计学初步 Fundamental statistics
统计学的阶段:统计描述,统计推断和试验设计
连续型数据和离散型数据
总体和样本
统计的基本变量:均值和标准差
直方图的概率和分布
正态分布
作为能力尺度的Z值
phases of statistics: description, deduction, and DOE
continuous and discrete data
population and sample
basic variables: average and standard deviation
probability and distribution of Histogram
normal distribution
Z as a capability dimension
三. 影响过程的因素―如何将过程与统计连接起来 Factors affecting process―relationship between process and statistics
过程的概念
数据的分布与过程
造成分布变化的原因―波动
普通原因和特殊原因
concept of process
data distribution and process
cause of changes in distribution―fluctuation
common and special reasons
13：00-16：30
四. 连续型数据的控制图 Continuous data control chart
数据的收集与合理分组
控制图原理
控制界限的计算
异常的判定准则
控制图的两个阶段:分析用与控制用
均值和极差控制图
均值和标准差控制图
中位数和极差控制图
单值移动极差控制图
Data collection and grouping
theory of control chart
calculating the control limits
judgment rules for abnormal
two phases for control chart: analysis and control
average and range control chart
average and standard deviation control chart
median and range control chart
individuals and moving range control chart
五. 过程能力分析 Process capability analysis
CP与CPK
PP与PPK
CPK与PPK的区别
CP and CPK
PP and PPK
difference between CPK and PPK
六. 离散型数据的控制图 Discrete data control chart
NP图
P图
C图
U图
NP chart
P chart
C chart
U chart
第五天 Day 5
09：00-10：30
MSA
一. MSA概述 MSA Overview
测量系统分析的目的
数据质量对决策的影响
测量系统规划
purpose
data quality in decision-making
Planning
10：45-16：30
二. 连续型数据的MSA Continuous data MSA
分辨率的确定
测量系统的误差―偏倚的评估
测量系统的误差―线性的评估
测量系统的误差―稳定性的评估
测量系统的误差―重复性的评估
测量系统的误差―再现性的评估
重复性再现性评估的短期模式
重复性再现性评估的均值极差法
重复性再现性评估的方差分析法
利用MINITAB进行MSA分析
MSA分析的判定准则
defining discrimination
deviation―bias
deviation―linearity
deviation―stability
deviation―repeatability
deviation―reproducibility
short-term model for repeatability and reproducibility evaluation
average and range method in repeatability and reproducibility evaluation
variance method in repeatability and reproducibility evaluation
using MINITAB in MSA
judgment rules in MSA
三. 离散型数据的MSA Discrete data MSA
有明确标准的离散型数据
无明确标准的离散型数据
discrete data with standard
discrete data without standard
培训要求 Requirement:
培训学员的承诺：时间与精力的付出
培训后的小组讨论及实施计划
commitments from the attendees: time and efforts
group discussion and implementation planning after the training course
本课程名称： 质量管理五大核心工具（5天）
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