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本课程名称： 强化英文邮件沟通（英文授课）
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培训受众:
课程大纲
*Analysis–whydidtheyhappen
*Preventingfutureproblems
2.Changingyourmindsetforeffectivecommunication
*Receiverperception
*Openmindedapproach
*Confidencebuilding
3.Tipsforeffectivewriting
*Thinkingplanning
*Writingalogicaloutline
*Knowingyouraudience
*KISS
4.Structuring
*Basicguidelines
*Sequencinginformationlogically
*Selectingrelevantinformation
*Paragraphing
*Exerciseofstructuring
5.Linguisticstyledifferences
*Cross-culturalunderstanding
*Britishvs.USAvs.China
6.Standardphrases
*Phrasesforopeningandclosing
*Standardphrasesincorrespondence
*Writingexercise
7.Understandingdifferencesintone
*Analysisoftoneine-mails
*Howtousemodalverbstone
*Theartofbeingdiplomatic
8.Preparingfordifficultsituations
*Languageforapologies
*Announcingbadnews
*Greetingswishes
9.Standardtemplates
*Sampleofproposals
*Sampleofbusinessletters
*Sampleofcomplaintletter
*Sendingquotationtocustomer
10.QAF–Questions,Answers,Feedback
本课程名称： 强化英文邮件沟通（英文授课）
查看更多：职业素养公开课