10.供应商质量管理的改善措施 * 供应商审核与考核 * 有效的激励和惩罚 * 组织项目团队 1. Acknowledging the risk of supplier’ quality * Types of supplier and their QCDS performance * Wishes of supplier quality improvement/quality risks vs. cost down
2. Perception of quality management * Common issues regarding supplier quality * Settlement of supplier non-comformance
3. Three dimensions of quality chain * Starting from the right requirements * Selecting the right supplier * Establishing quality management system * Developing supplier quality manual * Refining contract terms
4. Shaping quality culture and building up quality awareness * Top management support * Doing right things at the very beginning * What makes right quality * Quality cost * Zero defect
5. Quality assurance system * Filing system * Execution
6. Prevention system of product quality * QFD, APQP, FMEA, PPAP
7. Process quality control * SPC, Cpk, MSA
8. Correction system * 5WHY ,KT problem analysis, Pareto Chart, Cause and Effect Diagram, Quality House
10. Supplier quality improvement actions * Supplier audit and performance measurement * Effective motivation and warning * Organizing project team to implement the corrective actions
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课程介绍 评价详情(0)
培训受众:
课程收益:
为解决供应商的质量问题导致的影响，企业采取各种措施来补救：紧急采购、建立安全库存、开发培养替代供应商......费神、费时、费钱且不能真正的解决问题。
帮助供应商改善质量管理的方法需要因供应商 “态度和能力”而异。供应商质量管理课程旨在 帮助供应商就是帮自己 的双赢理念，帮助有改善意愿的供应商在形成质量文化的前提下，树立正确的质量管理意识、建立系统性的质量管理系统：有效的质量保证体系、产品质量预防系统、产品质量控制系统、质量问题纠错体系、考核体系、持续改善系统。
课程大纲
* 供应商类别与其QCDS的表现
* 降本与供应商质量改善的意愿，降本与供应风险
2.质量管理现状的分析
* 常见的供应商质量问题与“因果”分析
* 对货物和供应商的处置方式
3.质量链三维集成系统, 建立约束
* 从合理的需求开始
* 选择有意愿的供应商
* 建立完善的质量管理体系
* 供应商质量体系要求手册
* 完善合同中的约定
4.营造质量文化, 建立质量意识
* 管理者的角色
* 在开始的时候将事情做正确
* 质量的铸就
* 质量成本
* 以零缺陷作为衡量标准
5.质量保证体系
* 文件体系——程序文件、工作流程图、岗位操作指示
* 执行体系——检查、记录、评定、纠错行动
6.产品质量预防体系
* QFD分析表、APQP文件、FMEA结果、PPAP文件
7.产品质量控制体系
* SPC控制图、Cpk值、MSA结果
8.质量问题纠错体系
* 5WHY、KT问题分析、帕累托图、因果图、质量屋
9.质量改善系统
* 系统持续改进的PDCA
* 制定改善计划
10.供应商质量管理的改善措施
* 供应商审核与考核
* 有效的激励和惩罚
* 组织项目团队
1. Acknowledging the risk of supplier’ quality
* Types of supplier and their QCDS performance
* Wishes of supplier quality improvement/quality risks vs. cost down
2. Perception of quality management
* Common issues regarding supplier quality
* Settlement of supplier non-comformance
3. Three dimensions of quality chain
* Starting from the right requirements
* Selecting the right supplier
* Establishing quality management system
* Developing supplier quality manual
* Refining contract terms
4. Shaping quality culture and building up quality awareness
* Top management support
* Doing right things at the very beginning
* What makes right quality
* Quality cost
* Zero defect
5. Quality assurance system
* Filing system
* Execution
6. Prevention system of product quality
* QFD, APQP, FMEA, PPAP
7. Process quality control
* SPC, Cpk, MSA
8. Correction system
* 5WHY ,KT problem analysis, Pareto Chart, Cause and Effect Diagram, Quality House
9. Continuous improvement system
* PDCA continuous improvement
* Corrective actions
10. Supplier quality improvement actions
* Supplier audit and performance measurement
* Effective motivation and warning
* Organizing project team to implement the corrective actions
本课程名称： 如何管理供应商质量
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