8.培训与组织发展 1. The new tasks and activities of a training manager * The importance and purpose of training management * The new challenges for training management * The role and responsibilities of a training manager
2. Evaluating the effect of training on company’s performance * Aligning the training policy with company strategy * HR management and training policy * Setting up an effective training team * Company training system * Previsional management of positions and competencies
3. Training needs analysis * The work of training needs * The basic methods of training needs analysis * Training needs questionnaire * Training needs interview - steps and tools * Interviewing skills for needs analysis * Role play
4. Training design and development * Basic steps towards a professional training program * Distinguishing strategic goal, operational goal and training goal * Formulating training goals * Training program development * Matters of concern
5. Training implementation and following-up * Constructing training plan * Factors influencing a training plan * Purchasing training services * Managing training program implementation * Training plan follow up
6. Training evaluation * What is training evaluation * Kirkpatrick’s 4 - level evaluation model * Basic training evaluation approaches * Case study
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课程介绍 评价详情(0)
培训受众:
* 培训专员
* 项目培训人员
课程收益:
1. 我怎样说服自己和企业培训是有用的？
2. 我怎样让培训在我的企业中有效发挥作用？
3. 我和我所在的培训部门在企业中如何自我发展？
通过案例分享、经验交流讨论，参加者可以获得在实际工作中必不可少的技能和方法，帮助他们自己找到走出以上3个困惑的光明之路。
课程大纲
* 培训管理的重要性和作用
* 培训管理面临的挑战
* 培训经理的角色和职责
2.评估培训对企业业绩的作用
* 把培训政策与企业战略相联系
* 人力资源管理和培训的政策
* 组建一支有效的培训队伍
* 企业的培训系统
* 通过培训来增进对职业技能的预管理
3.培训需求分析
* 培训需求的界定和分析框架
* 培训需求分析的基本方法
* 需求问卷调查的步骤和注意事项
* 需求面谈的步骤和方法
* 搜集需求的面谈技巧
* 角色扮演
4.培训的设计和开发——发展专业的教学知识
* 制定一个培训项目的进程
* 区分战略目标、业务目标、培训目标
* 拟订教学目标
* 培训方案的开发
* 注意事项
5.培训的实施和跟进
* 培训计划的成型
* 影响培训计划的因素
* 培训项目的采购
* 培训项目实施的管理
* 培训项目的跟进
6.培训的评估
* 什么是培训评估
* 柯氏四层评估模型
* 基本的培训评估方法
* 案例分析：一种对培训评估的有效尝试
7.资质管理
8.培训与组织发展
1. The new tasks and activities of a training manager
* The importance and purpose of training management
* The new challenges for training management
* The role and responsibilities of a training manager
2. Evaluating the effect of training on company’s performance
* Aligning the training policy with company strategy
* HR management and training policy
* Setting up an effective training team
* Company training system
* Previsional management of positions and competencies
3. Training needs analysis
* The work of training needs
* The basic methods of training needs analysis
* Training needs questionnaire
* Training needs interview - steps and tools
* Interviewing skills for needs analysis
* Role play
4. Training design and development
* Basic steps towards a professional training program
* Distinguishing strategic goal, operational goal and training goal
* Formulating training goals
* Training program development
* Matters of concern
5. Training implementation and following-up
* Constructing training plan
* Factors influencing a training plan
* Purchasing training services
* Managing training program implementation
* Training plan follow up
6. Training evaluation
* What is training evaluation
* Kirkpatrick’s 4 - level evaluation model
* Basic training evaluation approaches
* Case study
7. Competency management
8. Training and organizational development
本课程名称： 学习与发展经理
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