6.职场日常工作礼仪 * 职场日常工作礼仪之基本守则 * 良好沟通助力职场成功—与同事的相处之道 1. Setting up professional image * Etiquette on body gestures * Dress code
2. Social etiquette in business * Essential rules of social etiquette in business * Business handshake etiquette * Business introduction rules * Business card etiquette * Conversation etiquette * Gifts giving etiquette
3. Etiquette of business visit and reception * Cautions on business visit * Appropriate behavior while waiting for a meeting * Business reception etiquette
4. Etiquette of business call and e-mail communication * Preparing your voice for effective business calls * How to transfer incoming calls and take messages * Perfection on the business letters * Rules for e-mail
5. Etiquette of business conference and banquets * Be aware of details before and during the meeting * The good host and speaker * General table manners * The comparison between Chinese and Western table manners * Details on buffet dinner
6. Etiquette at workplace * Basic rules of workplace etiquette * Accelerating your success - proper way to get along with colleagues
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课程介绍 评价详情(0)
培训受众:
* 营销人员、办公室文员
* 其他希望更好地展现职业形象、促进相关工作的人士
课程收益:
通过本课程的学习与技巧的练习，呈现您专业的职业形象！
课程大纲
* 符合职业风范的体姿礼仪
* 服饰礼仪—商务人士必修课
2.商务社交中的礼仪
* 商务社交中的通则
* 握手的礼仪与禁忌
* 引见介绍的规则
* 名片的价值与使用
* 交谈的礼仪与技巧
* 礼尚往来—商务礼品馈赠礼仪
3.商务拜访与商务接待礼仪
* 商务拜访谨记
* 等待会见时如何表现得体
* 商务接待礼仪
4.蕴藏在商务电话及Email中的礼仪
* 声音控制的艺术：得体表达
* 如何转接电话、转述留言
* 商业信函百分百
* 商务电子邮件须知
5.商务会议及商务用餐礼仪
* 会议开始前及进行中应注意的职业细节
* 如何做好主持人及发言人
* 通用餐桌礼仪
* 中餐、西餐的不同礼仪
* 商务自助餐礼仪
6.职场日常工作礼仪
* 职场日常工作礼仪之基本守则
* 良好沟通助力职场成功—与同事的相处之道
1. Setting up professional image
* Etiquette on body gestures
* Dress code
2. Social etiquette in business
* Essential rules of social etiquette in business
* Business handshake etiquette
* Business introduction rules
* Business card etiquette
* Conversation etiquette
* Gifts giving etiquette
3. Etiquette of business visit and reception
* Cautions on business visit
* Appropriate behavior while waiting for a meeting
* Business reception etiquette
4. Etiquette of business call and e-mail communication
* Preparing your voice for effective business calls
* How to transfer incoming calls and take messages
* Perfection on the business letters
* Rules for e-mail
5. Etiquette of business conference and banquets
* Be aware of details before and during the meeting
* The good host and speaker
* General table manners
* The comparison between Chinese and Western table manners
* Details on buffet dinner
6. Etiquette at workplace
* Basic rules of workplace etiquette
* Accelerating your success - proper way to get along with colleagues
本课程名称： 国际商务礼仪
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