4.同对话者建立高效的沟通 * 理解自己与某些人之间产生的棘手关系 * 为压力情境下可能出现的低效行为做出预测 * 实施有助于高效沟通的干预良方 1. Mastering the tools of Process Com® * The contents and process of communication * Personality structure: the 6 types * Knowing and identifying observable characteristics of each personality type * The 10 components of the Model Process Com®
2. Analyzing the impact of your personality on your mode of communication * Identifying and understanding your psychological profile * The means to manage your own stress * Developing flexibility by enabling different parts of your personality
3. Performing a communication to fit each interlocutor * Recognizing the interlocutors according to their personalities * Using appropriate communication channels
4. Restoring effective communication with your stakeholders * Understanding the relationship difficulties encountered with some interlocutors * Anticipating inefficient behaviors in situations of stress * Implementing the means of intervention for effective communication
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课程介绍 评价详情(0)
培训受众:
课程收益:
Process Com® 过程沟通，提供了实际操作手段，以更好地了解自己、尽快了解和适应对方，得以保持有效的沟通。
课程大纲
* 沟通有哪些内容与过程
* 个性结构：六种类型学
* 了解及识别每种人格的可观察得到的显著特点
* 沟通过程模型的十个组成部分
2.分析自我人格对沟通模式的影响
* 识别并理解自我心理的特点
* 掌握自我化解压力的不同方法
* 激活人格的各个部分，培养灵活性
3.针对不同对话者，使用个性化的沟通方式
* 识别每位对话者的人格类型
* 运用恰当的沟通渠道
4.同对话者建立高效的沟通
* 理解自己与某些人之间产生的棘手关系
* 为压力情境下可能出现的低效行为做出预测
* 实施有助于高效沟通的干预良方
1. Mastering the tools of Process Com®
* The contents and process of communication
* Personality structure: the 6 types
* Knowing and identifying observable characteristics of each personality type
* The 10 components of the Model Process Com®
2. Analyzing the impact of your personality on your mode of communication
* Identifying and understanding your psychological profile
* The means to manage your own stress
* Developing flexibility by enabling different parts of your personality
3. Performing a communication to fit each interlocutor
* Recognizing the interlocutors according to their personalities
* Using appropriate communication channels
4. Restoring effective communication with your stakeholders
* Understanding the relationship difficulties encountered with some interlocutors
* Anticipating inefficient behaviors in situations of stress
* Implementing the means of intervention for effective communication
本课程名称： 过程沟通（Process Com®）：强化沟通弹性
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