4.作为沟通者 * 鼓励跨部门合作 * 建立正式工作关系，并促进你部门外的利益攸关方的承诺 * 应对利益攸关方可能出现的抵触情绪 1. The strategist * Understanding the purpose of a cross-functional approach * Understanding where the cross-functional manager fits into other types of management * Positioning yourself as cross-functional manager * Identifying your added value as a cross-functional manager in current work situation * Rolling out a strategy to approach stakeholders
2. The leader * Understanding other people’s frames of reference * Exerting your influence over people who have different frames of reference * Leveraging influence without statutory authority
3. The manager * Identifying the different coordination mechanisms at work in the organisation * Cross-functional management and coordination mechanisms * How to use the different coordination tools
4. The communicator * Encouring cross-functional cooperation * Establishing formal relationships and fostering commitment from stakeholders outside your line of responsibility * Dealing with stakeholders’ resistance
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培训受众:
课程收益:
本课程探讨的内容就是：当自己还不具备相应职权时，您可以运用哪些行之有效的技术，以强化你的领导能力进行管理。即使是在面对不同的甚至有时是冲突的利益时，也能获得承诺，来指导团队走向成功。
课程大纲
* 全局地理解跨部门管理可以满足的各种需求
* 在哪些地方，跨部门管理可与其它类型的管理形式有机结合
* 定位好跨部门管理中自己的角色
* 明确在当前的工作背景中，自己作为跨职能管理的经理，能带来什么附加值
* 确立策略，以向不同的利益攸关者靠近
2.作为领导者
* 理解其他人可能会如何看待和理解面对的问题
* 向那些看问题角度不同的其他人，施加影响力
* 不用职权来进行管理，并平衡影响
3.作为管理者
* 清楚地了解在公司组织架构中，有哪些协调机制
* 横向管理与协调机制
* 运用协调工具
4.作为沟通者
* 鼓励跨部门合作
* 建立正式工作关系，并促进你部门外的利益攸关方的承诺
* 应对利益攸关方可能出现的抵触情绪
1. The strategist
* Understanding the purpose of a cross-functional approach
* Understanding where the cross-functional manager fits into other types of management
* Positioning yourself as cross-functional manager
* Identifying your added value as a cross-functional manager in current work situation
* Rolling out a strategy to approach stakeholders
2. The leader
* Understanding other people’s frames of reference
* Exerting your influence over people who have different frames of reference
* Leveraging influence without statutory authority
3. The manager
* Identifying the different coordination mechanisms at work in the organisation
* Cross-functional management and coordination mechanisms
* How to use the different coordination tools
4. The communicator
* Encouring cross-functional cooperation
* Establishing formal relationships and fostering commitment from stakeholders outside your line of responsibility
* Dealing with stakeholders’ resistance
本课程名称： 强化跨部门管理能力
查看更多：领导力公开课