1. Background of the Generation Y - the era of upheaval * Material life: from scarce to abundant * Living environment: from close to open * Access to information: from single to multiple * Living culture: from official to mass * Family structure: from big to small
2. How do management theories suit to the characteristics of the Generation Y * Behavioral characteristics of generation Y employees at workplace * Differences between generation Y and other employees * Objective management of generation Y - The effectiveness of target - Target participatory - Target consensus * The institutionalized management of generation Y employees - Balance between institutionalized management and humane management - How to enhance the effectiveness of institutionalization management
3. Effective coaching of the generation Y * What is coaching * The key points * The characteristics of the generation Y employees counseling * How to better provide counseling to the generation Y employees
4. How to motivate and keep the generation Y engaged * Maslow theory * Herzberg’s motivation - hygiene theory * The gen Y employees’ workplace expectation and desire * The reason for the lack of motivation * How to motivate and retain the generation Y employees
5. Team building of the generation Y * What is an effective team * The characteristics of effective teams * Generation Y’s sense of team * The focus in managing the generation Y
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本课程将从员工的心理与需求入手，分析新生代员工行为特点，掌握实际有效的员工辅导方法及面谈技能技巧，帮助企业管理者成为员工绩效成长导师，提升企业整体绩效。
课程大纲
* 物质生活从匮乏到丰富
* 生活环境从封闭到开放
* 信息获取从单源到多源
* 生活文化从官方主导到大众主导
* 家庭结构从大家到小家
2.管理理论如何与新生代的特点相切合
* 新生代员工在职场上的行为特点
* 新生代员工和60、70后员工的差异
* 新生代员工的目标管理
- 目标的有效性
- 目标的参与性
- 目标的共识性
* 新生代员工的制度化管理
- 制度化管理与人性化管理的平衡
- 如何强化制度化管理的有效性
3.针对新生代员工的有效辅导
* 何为教练式管理
* 辅导的关键是什么
* 新生代员工辅导的特点
* 如何更好地给新生代员工提供辅导
4.管理者面对新生代的有效激励
* 马斯洛理论
* 赫茨伯格的激励——保健理论
* 新生代员工的需求特点
* 新生代员工缺乏积极性的原因
* 如何激励、留住新生代员工
5.新生代的团队建设
* 什么是高效团队
* 高效团队的特点
* 新生代员工的团队意识
* 针对新生代员工的团队建设的工作重点
1. Background of the Generation Y - the era of upheaval
* Material life: from scarce to abundant
* Living environment: from close to open
* Access to information: from single to multiple
* Living culture: from official to mass
* Family structure: from big to small
2. How do management theories suit to the characteristics of the Generation Y
* Behavioral characteristics of generation Y employees at workplace
* Differences between generation Y and other employees
* Objective management of generation Y
- The effectiveness of target
- Target participatory
- Target consensus
* The institutionalized management of generation Y employees
- Balance between institutionalized management and humane management
- How to enhance the effectiveness of institutionalization management
3. Effective coaching of the generation Y
* What is coaching
* The key points
* The characteristics of the generation Y employees counseling
* How to better provide counseling to the generation Y employees
4. How to motivate and keep the generation Y engaged
* Maslow theory
* Herzberg’s motivation - hygiene theory
* The gen Y employees’ workplace expectation and desire
* The reason for the lack of motivation
* How to motivate and retain the generation Y employees
5. Team building of the generation Y
* What is an effective team
* The characteristics of effective teams
* Generation Y’s sense of team
* The focus in managing the generation Y
本课程名称： 如何管理新生代员工
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