1. What behind the term of professionalism * Identifying the difference between profession and professionalism * Eight consciousnesses of professionalism
2. Professionalism in business etiquettes * Establishing professional image * Basic etiquettes in business socialites * Basic etiquettes for business visit and reception * Etiquettes in business telephone * Email etiquette in English * Table manners
3. Professionalism in communication approaches and skills * Essential communication principles and channels * Key steps of communication * Effective and efficient communication
4. Professionalism in interpersonal relationship management at workplace * Introduction of 4 typical working (interpersonal relationship) styles * P-A-C analysis * Principles and skills of providing satisfactory supports to your superior * Principles and skills of working with your colleagues in harmony * Handling objections and conflicts
5. Professional approach to time management * Understanding the concept of "time" and "time management" * Useful weapons for time management * Fighting against time stealers * Self-release of work stress
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课程介绍 评价详情(0)
培训受众:
* 新近由其他企业入职的“企业新人”
* 希望有效提升自身职业化素养的其他人士
课程收益:
本课程就是帮您把“职业化素养”细化为可以通过学习训练加以培养和掌握的具体理念和行为处事的标准，令管理者更清晰如何选拔、要求和培养员工，以承载本企业的优秀文化；也令员工明确在职业化道路上自我提升的方向，增加在职场上的自身含金度。
课程大纲
* 如何理解职业？到底什么是职业化的表现和行为
* 在对上、对下、对工作任务中，优秀职业人应具备的职业化的八项意识
2.职业化之商务礼仪
* 树立职业化外在形象
* 职业场所的社会交往中的礼仪
* 商务拜访与接待礼仪
* 蕴藏在电话中的职业礼仪
* 英语邮件礼仪
* 商务用餐和宴请礼仪
3.优秀职业人需修炼的职业化的沟通方法与技巧
* 沟通的基本原则和不同渠道
* 沟通三步曲：倾听、提问、重新组合
* 如何做到有效沟通
4.优秀职业人应运用的职业化的人际协作方法
* 四种典型工作（人际）风格介绍和应用
* 沟通的P-A-C分析
* 如何与领导默契配合
* 如何与同事融洽相处
* 工作中的异议和冲突处理
5.优秀职业人要掌握的职业化的时间压力管理方法
* 认识时间及如何对时间进行管理
* 时间管理的不同武器
* 找到并对抗“偷窃者”
* 自我解压
1. What behind the term of professionalism
* Identifying the difference between profession and professionalism
* Eight consciousnesses of professionalism
2. Professionalism in business etiquettes
* Establishing professional image
* Basic etiquettes in business socialites
* Basic etiquettes for business visit and reception
* Etiquettes in business telephone
* Email etiquette in English
* Table manners
3. Professionalism in communication approaches and skills
* Essential communication principles and channels
* Key steps of communication
* Effective and efficient communication
4. Professionalism in interpersonal relationship management at workplace
* Introduction of 4 typical working (interpersonal relationship) styles
* P-A-C analysis
* Principles and skills of providing satisfactory supports to your superior
* Principles and skills of working with your colleagues in harmony
* Handling objections and conflicts
5. Professional approach to time management
* Understanding the concept of "time" and "time management"
* Useful weapons for time management
* Fighting against time stealers
* Self-release of work stress
本课程名称： 职业化风范的完全指南
查看更多：职业素养公开课