09.00Opening and welcome Participants’ introduction and clarifying expectations Introduction of training program
09.30What is culture? Inclu. coffee Cultural mirror: Stereotypes exercise break Topics: - Iceberg Model – behaviours, attitudes, values as cultural elements - Cultural definition (What is culture?) - Stereotypes: internal and external perception - ASK Model - Systemic triangle
11.00Patterns of German and Western society Historical, sociological, and philosophical background Information German and Western culture standards Lecture
Topics: - Hierarchy - Individualism - Order and uncertainty avoidance - Time and efficiency - Quality - Q & A, Discussion
12.00Lunch
1 Day 1 continued…
13.00 Dynamics and systematic of cultural differences, presentation of cultural dimensions Video film & group work
Topics: - Experiencing the dynamics of different styles of approach - Introduction of selected cultural dimensions - Different orientations in Germany
14.30Coffee break
14.45 Meeting your German business partner and communication with German partners Roll play
Topics: - Introduction - Topics of conversation - Names and forms of address - Non-verbal communication
16.00Virtual communication: How to communicate with Germans via e-mail, fax or telephone Dialogue
Topics: - Pecularities of virtual communication - Structure of information - Feedback and follow-up
17.00End of 1st day
2nd day
09.00 Dealing with cross-cultural conflicts Critical incident, group discussion
Topics: - Reasons of cross-cultural conflicts in Germany and China - Dealing with cross-cultural-conflicts in Germany and China - Conflict resolution in Germany
Further Topics: Know-how Transfer in Germany - Giving instructions in Germany - Learning and teaching styles in Germany - Self-dependent working style
10.15 Coffee break
10.30Working in Chinese-German project teams: Making full use of the potential Flash film, Roll play
Topics: - Planning and decision making in Germany and China - Roles in a team - Argumentation and voicing your opinion - Different working styles and processes - Time management
12.00Lunch
13.00 German Leadership Styles Critical incident, group discussion
Topics: - Power and power distance, styles of management - Role and status of a German Manager - Delegation and control - Receiving feedback from superiors - Working independently
Day 2 continued…
14.15Coffee break
14.30Practical information: Visiting Germany
Topics: - Hints for everyday life - Recreational activities - Contact with Germans, making friends - Travel & sightseeing - Business etiquette - Company visit, presents - Eating habits and dinner etiquette, Clothing etiquette - Holidays in Germany - Do‘s and Don’ts
16.00Developing strategies for successful coorperation with Germans Dialogue, Q & A Group work – World Café; Plenary discussion
Topics: - What have I learnt during the training? - How do we communicate and cooperate in the future? - What are our expectations for the future?
16.45Conclusions, final questions Feedback & Evaluation
17.00 End of training
培训师介绍
Mr. Schmitt’s expertise lies in Marketing, Tourism and Education with a focus on China.
When he took the position as PR- and Project Manager for Caissa Tourism Group in Hamburg, he was responsible for inbound tourist market from China and new touristic products development. Afterwards he was employed by China Education & Training Center in Hamburg. There he was in charge of conception development and implementation of advanced training program for Chinese manager in Europe.
Since 2005, Mr. Schmitt moves to Shanghai and works as Tourism Development Manager for Liaison office of Hamburg City in Shanghai organized by German Chamber of Commerce. His function includes marketing and branding new travel spots, developing and promoting touristic products, as well as the organization and execution of business seminars for Chinese. He has a good relationship with Chinese governors and has successfully organized Hamburg pavilion of Shanghai Expo 2010.
你实际购买的价格
付款时最多可用0淘币抵扣0元现金
购买成功后，系统会给用户帐号返回的现金券
课程介绍 评价详情(0)
培训受众:
课程收益:
• 深入了解德国历史、社会和哲学及其对德国人商务行为的影响
• 掌握怎样才能成功地与德国同事、领导和商务伙伴进行沟通
• 学会更好地在中德工作环境下建立相互信任的合作关系
• 掌握怎样将文化维度的概念和技巧运用到日常工作中
课程大纲
Participants’ introduction and clarifying expectations
Introduction of training program
09.30What is culture?
Inclu. coffee Cultural mirror: Stereotypes exercise
break
Topics:
- Iceberg Model – behaviours, attitudes, values as cultural elements
- Cultural definition (What is culture?)
- Stereotypes: internal and external perception
- ASK Model
- Systemic triangle
11.00Patterns of German and Western society
Historical, sociological, and philosophical background Information
German and Western culture standards
Lecture
Topics:
- Hierarchy
- Individualism
- Order and uncertainty avoidance
- Time and efficiency
- Quality
- Q & A, Discussion
12.00Lunch
1 Day 1 continued…
13.00 Dynamics and systematic of cultural differences, presentation of cultural dimensions
Video film & group work
Topics:
- Experiencing the dynamics of different styles of approach
- Introduction of selected cultural dimensions
- Different orientations in Germany
14.30Coffee break
14.45 Meeting your German business partner and communication with German partners
Roll play
Topics:
- Introduction
- Topics of conversation
- Names and forms of address
- Non-verbal communication
16.00Virtual communication: How to communicate with Germans via
e-mail, fax or telephone
Dialogue
Topics:
- Pecularities of virtual communication
- Structure of information
- Feedback and follow-up
17.00End of 1st day
2nd day
09.00 Dealing with cross-cultural conflicts
Critical incident, group discussion
Topics:
- Reasons of cross-cultural conflicts in Germany and China
- Dealing with cross-cultural-conflicts in Germany and China
- Conflict resolution in Germany
Further Topics: Know-how Transfer in Germany
- Giving instructions in Germany
- Learning and teaching styles in Germany
- Self-dependent working style
10.15 Coffee break
10.30Working in Chinese-German project teams: Making full use of the potential
Flash film, Roll play
Topics:
- Planning and decision making in Germany and China
- Roles in a team
- Argumentation and voicing your opinion
- Different working styles and processes
- Time management
12.00Lunch
13.00 German Leadership Styles
Critical incident, group discussion
Topics:
- Power and power distance, styles of management
- Role and status of a German Manager
- Delegation and control
- Receiving feedback from superiors
- Working independently
Day 2 continued…
14.15Coffee break
14.30Practical information: Visiting Germany
Topics:
- Hints for everyday life
- Recreational activities
- Contact with Germans, making friends
- Travel & sightseeing
- Business etiquette
- Company visit, presents
- Eating habits and dinner etiquette, Clothing etiquette
- Holidays in Germany
- Do‘s and Don’ts
16.00Developing strategies for successful coorperation with Germans
Dialogue, Q & A
Group work – World Café; Plenary discussion
Topics:
- What have I learnt during the training?
- How do we communicate and cooperate in the future?
- What are our expectations for the future?
16.45Conclusions, final questions
Feedback & Evaluation
17.00 End of training
培训师介绍
When he took the position as PR- and Project Manager for Caissa Tourism Group in Hamburg, he was responsible for inbound tourist market from China and new touristic products development. Afterwards he was employed by China Education & Training Center in Hamburg. There he was in charge of conception development and implementation of advanced training program for Chinese manager in Europe.
Since 2005, Mr. Schmitt moves to Shanghai and works as Tourism Development Manager for Liaison office of Hamburg City in Shanghai organized by German Chamber of Commerce. His function includes marketing and branding new travel spots, developing and promoting touristic products, as well as the organization and execution of business seminars for Chinese. He has a good relationship with Chinese governors and has successfully organized Hamburg pavilion of Shanghai Expo 2010.
本课程名称： 德国商务文化
查看更多：领导力公开课