5.培训投资回报 * 为何要计算培训中的投资收益率 * 什么是投资收益率 * 五步法: 投资收益率模型 - 评估规划 - 收集数据 - 分析项目的影响力 - 把数据转化为货币价值 - 评估培训成本 * 投资收益率的计算 * 相关矩阵及可能的实施方法 1. The core of training need analysis * Understanding the role of training management * Perplexities of training activity * Realizing the efficiency of training * When training needs occur: the timing
2. Training need analysis steps * What is a training need analysis system * Identifying organizations’ training needs - Based on strategy - Based on business plan - Based on human resource plan * Identifying departments’ training needs * Identifying individuals’ training needs
3. Training need analysis methods * Current methods of training need analysis * Qualitative and quantitative analysis * How to conduct training need analysis * New method to analyze training need - TNA based on the competence model
4. Manage various assessment levels in training * Identify and establish different types of training for individual and collective efficiency * Competency assessment’s role and different levels - Skill assessment before and after training - Trainees’ satisfaction - Work efficiency - The result’s effects * Importance of follow-up after training * GLC’s added value
5. Return on training investment * Why has to calculate the ROI for training * What is ROI * Five steps: ROI model - Assessment plan - Data collection - Analysis on project’s influence - Transfer the data into monetary value - Training cost evaluation * ROI calculation * Relative matrix and possible implementing methods
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培训受众:
* 培训专员
课程收益:
本课程将全面分享培训需求分析的原理、流程、方法和操作技巧，帮助参加者提升对于培训需求工作的认识和操作水平，并更行之有效地应用于各自企业的培训管理工作中。同时，该课程还将帮助您了解管理培训中的各种评估层面，识别建立个人和团体的效率，不同培训类型能力评估的角色和不同层面。
课程大纲
* 培训管理者角色分析
* 培训工作中的困惑
* 对培训效能的认识
* 培训需求产生的时机
2.培训需求分析的层次
* 培训需求分析系统
* 基于组织层面的分析
- 基于战略的分析
- 基于企业经营计划的分析
- 基于企业人力资源规划的分析
* 基于部门层面的分析
* 基于员工个人层面的分析
3.培训需求分析的方法
* 传统培训需求分析方法
* 定性分析和定量分析应用原理
* 如何进行培训需求分析调研
* 培训需求分析的新方法
- 基于胜任力的培训需求分析
4.管理培训中的各种评估层面
* 识别建立个人和团体效率的不同培训类型
* 能力评估的角色和不同层面
- 培训前后的技能评估
- 学员满意度
- 工作效率
- 结果带来的影响
* 培训后跟进的重要性
* 复合型培训活动的附加值
5.培训投资回报
* 为何要计算培训中的投资收益率
* 什么是投资收益率
* 五步法: 投资收益率模型
- 评估规划
- 收集数据
- 分析项目的影响力
- 把数据转化为货币价值
- 评估培训成本
* 投资收益率的计算
* 相关矩阵及可能的实施方法
1. The core of training need analysis
* Understanding the role of training management
* Perplexities of training activity
* Realizing the efficiency of training
* When training needs occur: the timing
2. Training need analysis steps
* What is a training need analysis system
* Identifying organizations’ training needs
- Based on strategy
- Based on business plan
- Based on human resource plan
* Identifying departments’ training needs
* Identifying individuals’ training needs
3. Training need analysis methods
* Current methods of training need analysis
* Qualitative and quantitative analysis
* How to conduct training need analysis
* New method to analyze training need
- TNA based on the competence model
4. Manage various assessment levels in training
* Identify and establish different types of training for individual and collective efficiency
* Competency assessment’s role and different levels
- Skill assessment before and after training
- Trainees’ satisfaction
- Work efficiency
- The result’s effects
* Importance of follow-up after training
* GLC’s added value
5. Return on training investment
* Why has to calculate the ROI for training
* What is ROI
* Five steps: ROI model
- Assessment plan
- Data collection
- Analysis on project’s influence
- Transfer the data into monetary value
- Training cost evaluation
* ROI calculation
* Relative matrix and possible implementing methods
本课程名称： 培训需求分析及培训投资效果评估
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