3.胜任力模型在人力资源管理工作中的应用 1. Performance management and KPI * Performance and its character * How to align performance management with the strategy * Common mistake in behavior instruction practice
2. Performance management system based on KPI * Principle of KPI application * Dimensions of KPI analysis - Financial dimension - Client dimension - Inner management dimension - Learning and development dimension * How to built performance management system based on KPI - How to determine KSF - How to extract KPI - How to cascade KPI from company level down into departments level - How to design KPI by business function - Case study: ABC company’s performance management system
3. Technique of KPI setting and breakdown * How to set personal goal according to KPI * Transmitting performance by 3 carriers * Principles and skills of setting KPI and personal goal * How to quantify KPI * Exercise
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培训受众:
* 人力资源专员
* 部门经理、总监及副总
* 参与建立企业胜任力模型的人员
课程收益:
近两年来，胜任力的理论与实践在国内有了长足的进展，越来越多的公司利用胜任力模型优化和完善自身的人力资源管理体系。
本课程将全面分享胜任力模型建模的原理、流程、方法和技巧，并对于胜任力模型的成功案例进行分析。
课程大纲
* 什么叫胜任力
* 胜任力特征的基本内容
* 胜任力模型与领导力模型
* 胜任力模型的意义和作用
* 基于核心胜任力的人力资源管理体系
2.胜任力模型建立方法
* 胜任力模型建立流程
- 定义绩效标准
- 选取分析效标样本
- 获取效标样本有关胜任特征的数据资料
- 建立胜任特征模型
- 验证胜任特征模型
* 胜任力模型建立方法
- 关键行为事件访谈法
- 问卷设计和统计分析
- 胜任力模型标准格式举例
* 胜任力模型建立练习
3.胜任力模型在人力资源管理工作中的应用
1. Performance management and KPI
* Performance and its character
* How to align performance management with the strategy
* Common mistake in behavior instruction practice
2. Performance management system based on KPI
* Principle of KPI application
* Dimensions of KPI analysis
- Financial dimension
- Client dimension
- Inner management dimension
- Learning and development dimension
* How to built performance management system based on KPI
- How to determine KSF
- How to extract KPI
- How to cascade KPI from company level down into departments level
- How to design KPI by business function
- Case study: ABC company’s performance management system
3. Technique of KPI setting and breakdown
* How to set personal goal according to KPI
* Transmitting performance by 3 carriers
* Principles and skills of setting KPI and personal goal
* How to quantify KPI
* Exercise
本课程名称： 成功建立企业的胜任力模型
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