5.角色扮演及讲师点评 1. Overview of interviews * Cost of a failed interview * Typical mistakes during interview * Basic steps of structured nterview system
2. Preparation before interviews * How to conduct job analysis * How to define the selection standard * How to use competence models * Clarify the doubts in the resume
3. Conducting the interview * Behavior description interview skill - Key elements of behavior interview skill - Distinguish the uncompleted and invalid STAR - The validity of behavior interview skill * Listening skill and questions preparation - Good listening attitude - How to use verbal and body language - How to ask questions - How to probe * Dealing with different candidates with flexibility - How to validate information - How to identify reasons of resignation - How to deal with the ‘gabber’, ‘oyster’, ‘liar’ and nervous people
4. Work motivational orientation test and comprehensive evaluation * How to figure out the work motivation orientations of a candidate * Overall evaluation of candidates
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课程介绍 评价详情(0)
培训受众:
* 招聘经理、主管、专员
* 各部门主管、经理、总监及副总
课程收益:
本课程旨在帮助参加者了解、掌握完整的“行为描述式面谈”理论和技巧，有效地运用这种客观、准确的评估应聘者过往资历及职业能力的工具，从而为企业高效准确的完成招聘工作，为企业吸纳合适的人才。本课程的内容将帮助面试官们不仅能练就一双慧眼，更拥有一把神奇的尺子增添客观性和准确性。
课程大纲
* 失败招聘的代价
* 招聘中常见的错误
* 结构化面试的基本步骤
2.面试的准备工作
* 如何完成工作分析
* 如何确定选拔要求
* 核心胜任素质如何运用于招聘过程
* 澄清简历上的疑点
3.主导面试
* 行为描述式面试法
- 行为描述式面试的要点
- 分辨不完整的STAR和无效的描述
- 行为描述式面试的有效性
* 倾听技巧与问题的准备
- 良好的倾听态度
- 语言的运用及肢体语言的运用
- 如何提问
- 如何追问
* 灵活应对不同的应征者
- 如何识别信息的真实性
- 如何分辨离职原因
- 如何对待话多者、话少者、造假者、紧张者等
4.工作动机配合及综合评价
* 如何分辩应征者的工作动机
* 综合评价
5.角色扮演及讲师点评
1. Overview of interviews
* Cost of a failed interview
* Typical mistakes during interview
* Basic steps of structured nterview system
2. Preparation before interviews
* How to conduct job analysis
* How to define the selection standard
* How to use competence models
* Clarify the doubts in the resume
3. Conducting the interview
* Behavior description interview skill
- Key elements of behavior interview skill
- Distinguish the uncompleted and invalid STAR
- The validity of behavior interview skill
* Listening skill and questions preparation
- Good listening attitude
- How to use verbal and body language
- How to ask questions
- How to probe
* Dealing with different candidates with flexibility
- How to validate information
- How to identify reasons of resignation
- How to deal with the ‘gabber’, ‘oyster’, ‘liar’ and nervous people
4. Work motivational orientation test and comprehensive evaluation
* How to figure out the work motivation orientations of a candidate
* Overall evaluation of candidates
5. Role play and debriefing
本课程名称： 高效的招聘与面试
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