7.打造高效团队 * 团队发展的阶段 * 高效团队的九大特征 * 团队角色的识别和运用 1. Transformation from team member to team leader * Functions of oneself and goal transformations - Manage and being managed - Individual and team objectives - The change of interpersonal relationships * Roles in different situations - New roles of new managers - Management and leadership
2. Effective communication – basic skills of supervisors * Communication obstacles * Language and non - verbal communication skills * 360 degree communication principles * Be aware of different communication types
3. Learning management from conflicts management * Know our working environment - Universality and inevitability of conflicts - The two sides of conflict and its variability * Reasonable solutions to conflicts - Solve reasonably the conflicts of interpersonal relationships - Adept at coordinating organization relationships * Effective management of the conflicts in group decision
4. Principles of efficient use of time * Prioritization * Get rid of time “Stealer”
5. Effective management methods * Understand the theory of leadership style * Effective tutoring - be a good trainer * Strike authorization
6. Motivate subordinates effectively * Understand the motivation theories * Understand the motivation and the demand of subordinates * Effective incentive recipes of managers
7. Build effective teams * Stages of team development * Nine characteristics of effective team * Identification and application of team roles
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本课程着眼于以上两点，赋予理念、授予技能，给予参加者全面的剖析和引导。
课程大纲
* 自身职能和目标的变化
- 管理与被管理
- 个人目标与团队目标
- 所处人际关系的变化
* 不同环境中角色的变化
- 新晋经理的全新角色
- 管理与领导
2.有效的沟通——管理者的基本技能
* 沟通的障碍
* 语言与非语言沟通技巧
* 360°沟通的原则
* 了解不同的沟通类型
3.学习管理从管理冲突开始
* 了解我们的工作环境
- 冲突的普遍性和必然性
- 冲突的两面性和可变性
* 合理解决冲突的办法
- 合理解决人际之间的冲突
- 善于协调组织之间的关系
* 有效管理群体决策中的冲突
4.有效利用时间原则
* 确定优先顺序
* 赶走时间的“偷窃者”
5.有效的管理方式
* 了解领导方式理论
* 有效辅导——做个好教练
* 走向授权
6.有效激励下属
* 了解激励理论
* 理解下属的动机与需求
* 经理的有效激励菜谱
7.打造高效团队
* 团队发展的阶段
* 高效团队的九大特征
* 团队角色的识别和运用
1. Transformation from team member to team leader
* Functions of oneself and goal transformations
- Manage and being managed
- Individual and team objectives
- The change of interpersonal relationships
* Roles in different situations
- New roles of new managers
- Management and leadership
2. Effective communication – basic skills of supervisors
* Communication obstacles
* Language and non - verbal communication skills
* 360 degree communication principles
* Be aware of different communication types
3. Learning management from conflicts management
* Know our working environment
- Universality and inevitability of conflicts
- The two sides of conflict and its variability
* Reasonable solutions to conflicts
- Solve reasonably the conflicts of interpersonal relationships
- Adept at coordinating organization relationships
* Effective management of the conflicts in group decision
4. Principles of efficient use of time
* Prioritization
* Get rid of time “Stealer”
5. Effective management methods
* Understand the theory of leadership style
* Effective tutoring - be a good trainer
* Strike authorization
6. Motivate subordinates effectively
* Understand the motivation theories
* Understand the motivation and the demand of subordinates
* Effective incentive recipes of managers
7. Build effective teams
* Stages of team development
* Nine characteristics of effective team
* Identification and application of team roles
本课程名称： 新晋经理的管理技能
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