资料简介:
生产(production) 运作( operations) 服务(service)
运作过程( operations process)
运作管理(operations management)
科学管理(scientific management)
行为科学 (behavior science)
运筹学( Operational research)
制造业(making sector) 服务业(service sector)
世界级制造方式(world class manufacturing)
流程再造(Business Process Reengineering)
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